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Sales Order Administrator
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Advising customers in regard to all inquiries relating to the TIM product range.
- Interpreting, clarifying and realizing basic customer specifications for offers and orders, taking into account the Cedaspe delivery spectrum.
- Compiling, analyzing (commercially) and sending offers and order confirmations incl. relevant documents for the first technical clarification (esp. order sheets) for products, components and parts for designated customers. The SOA is authorized to set prices in regard to individual offers and orders up to specified limits or reporting lines.
- Set up and monitor customer terms in regards to pricing (price agreements, contracts etc.), delivery terms and payment conditions in coordination with the ASM (if applicable).
- Support the ASM by susequent follow-up of offers and outstanding payments.
- Entering customer orders for internal processing and planning. Coordinating, scheduling and monitoring of progress during processing / implementation.
- Assisting with and monitoring delivery and invoicing in coordination with Export department (esp. in regards to sensible countries, Letter of Credit transactions) and in contact to his / her designated customers.
- Providing commercial support and after-sales services to designated customers and subsidiaries of the MR group.
