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Sales Order Coordinator
3 weeks ago
This role entails providing comprehensive support to the sales team in various aspects of order processing and administrative tasks.
The incumbent will be responsible for creating sales orders, applying correct item codes and pricing, liaising with customers and internal stakeholders, following up on customer enquiries, generating sales return orders, administering return order requests, and issuing credit notes.
Additionally, the individual will process daily orders across all digital platforms, confirm orders after verifying stock availability, print airway bills, ensure parcels are arranged within a day, and arrange collections and follow-up accordingly.
Key responsibilities also include compiling and confirming orders every Sunday and Wednesday, gathering sales orders from the sales team, inputting orders into HQ Excel Template, ensuring accuracy and completeness, updating data, recording customer-specific special requests, sharing order summaries via group chat, creating order lists, converting information into another template, and submitting templates to HQ.
Scanning and filing of documents will also be an essential part of this role.
Requirements:
- Preferably has experience in order processing or sales administration.
- Able to work across multiple departments.
- Basic practical knowledge in Microsoft Excel is required.
