Cruise Operations Executive

**Who we are?**

At Inchcape Shipping Services, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government and intergovernmental organizations.

We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

**Business Need / Purpose of Role**

The **Operations Executive **reporting to the Operations Manager is responsible in providing professional services that meet/exceed Principal/ship masters’ expectation.

The role is to deliver Efficient Communication, Plan and Execution of port call planning. The role acts in accordance with government legislation and regulations, port rules and Inchcape procedures and policies to ensure an efficient and optimized port call and voyage. Provide high level of service delivery to internal and external stakeholders.

**Duties and Responsibilities**:

- Port Call Planning / Execution - Understand port call requirement and expectation of Principal/Ship master, Execute port call turnaround in the most cost-effective and expeditious manner. Closely monitor and update stakeholders on port call progress, Ensure Principals’ best interests are always protected.
- Effective Communication - Concise and timely communication with authorized recipients and stakeholders. This include but not limiting to routine pre-arrival, progress. port call updates and post-call follow-ups.
- Statutory Declarations of a Port Call - Timely and truthful declarations to relevant government agencies relating to vessel call, not limiting to;
Immigration and Checkpoint Authorities (ICA), Maritime and Port Authority of Singapore (MPA), Customs and Excise Department, National Environment Agency (NEA Security/Enforcement Agencies, Operators / Management of facility involved
- On-Site Coordination - Physical attendance onboard ships or sites when necessary, providing on-site coordination of services and deliveries.
- Provide local expert advice - Keeping abreast of latest development in port regulations, industry and ISS Policies and Procedures.
- HSSE/Legal Compliance - Ensure all services provided comply with local regulations/guidelines set out by relevant government agencies and ISS Policies/Procedures
- Training - Timely completion of trainings assigned
- Utilisation of ISS Systems - Ensure full utilisation of all ISS systems (ONEDA and Optics) according to Standard Operating Procedures.

**Knowledge, Skills, and Abilities**
- Prior knowledge of Maritime operations, Local law and regulations.
- Communication skills to engage terminal representatives, principal and/or vessels.
- Adept at Port and Immigration documentation
- Proficiency at basic computer skills including MS office and MS outlook.
- Must be professional in conduct and practice, and also reliable as each report are time critical.
- Creative, responsive and adaptive in a dynamic environment

**Education/Experience**:

- At least 1 year of working experience either In ship agency service industry or In Oil/Gas/Offshore industry as engine or deck cadet
- At least GCE “O” Level with credit in English and Mathematics
- Diploma in Maritime Studies - Preferred

**Why Inchcape Shipping Services?**

We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

**_Global Perspective _**:

- we connect the world and see the bigger picture.

**_The Power of People _**_- _we rely on the strength of local agent knowledge and relationships.

**_Progress _**:

- we adopt new thinking and push for positive change in our industry.

In return, we will offer you:
A diverse range of benefits, depending on your geographical location. Globally as a minimum you will receive:

- Life assurance
- Healthcare
- Competitive salary
- Career development and progression opportunities
- Values Award celebration events
- Team building days

Plus, much more

Inchcape Shipping Services is looking for people who are willing to think about the future...and think big. We're looking for people who are ready to take on the