Food & Beverage Host

2 weeks ago


Singapore CAPELLA HOTEL, SINGAPORE Full time

**Position Overview**

As a host, you will be responsible for managing the reservations efficiently and have excellent communication skills. The role requires an individual with outgoing personality who strives to provide our guests with the highest customer service while building a strong repertoire of guests for the restaurant.

**The Role**

**A. Deliver Guest Experience**
- Responding to guest enquiries and requests
- Communicating guest information to the team (special requests, occasions) to personalize guests' experience
- Request guests for their dining feedback and communicate feedback to the manager

**B. Support Food and Beverage Operations**
- Ensure each guest is warmly welcomed
- Welcome guests by name and escort them to the designated seats
- Ensure each guest gets a fond farewell before they leave
- Assist in building and maintaining a strong guest profile database

**Talent Profile**
- Minimum 1 year of service in formal restaurant as guest relations



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