Data Centre Noc Engineer

1 week ago

Singapore COMSERVICE (SINGAPORE) SOLUTIONS PTE. LTD. Full time

**Job description**:

- Provide shift work NOC operations, such as remote hand service, customer support, hotline, etc;
- Supervise Vendors to carry out scheduled NOC maintenance, structure cable installation, cross connect installation, rack installation, etc;
- Escort customer/vendor for Data Halls visit;
- Escalate problem / incident to tier 2 engineers or shift manager;
- Assist Manager / Engineer to handle Customers’ IT equipment move-in or testing;
- Assist Manager to update Inventory list / Asset listetc;
- Temperature monitoring

**Job requirements**:

- Degree holder in Facilities Management / Mechanical/Electrical/information technology/network/communication/electronic information/computer
- Minimum 0-1 years relevant working experience, experience in IDC operation centre is preferred
- Familiar with critical facilities including Chiller/Cooling Tower, CRAC, UPS, STS, Gensetetc.
- Strong PC literacy and proven ability to manage daily activities using various systems including MS Excel, PowerPoint.
- Demonstrated experience in client reporting and preparation of reports required.
- Good command of both written and spoken English and Chinese.
- Excellent people skills and ability to interact with a wide range of client staff and demands
- Other professional certificates are preferred such as IDC data center certificate: EXIN Certificate-Certified Data Centre Professional (CDCP) or other IT certificates.

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