Current jobs related to Ict Command Centre Operator - Singapore - DXC Technology
-
Command Centre Commander, Vice President
3 weeks ago
Singapore OCBC Full timeCommand Centre Commander, Vice PresidentJoin to apply for the Command Centre Commander, Vice President role at OCBC.This role involves overseeing the overall system health and cyber security operations of the Group, managing on-site monitoring and support teams, and acting as the regional command point for incident management.Responsibilities include:Leading...
-
Global Command Centre Strategist
2 weeks ago
Singapore beBeeLeadership Full time $90,000 - $120,000Job Title: Global Command Centre Leader">We are seeking an exceptional leader to spearhead our Global Command Centre, driving operational resilience and incident management with precision and ownership. If you possess a knack for turning vision into reality, we invite you to apply.Key ResponsibilitiesLead the APAC Global Command Centre, ensuring regional...
-
Command Centre Officer
2 weeks ago
Singapore ONEBERRY TECHNOLOGIES PTE. LTD. Full time**Job Duties as Command Centre officer**: - 12 hours rotating shift in 4 days work week. - Support project coordinator by sending of daily reports such as Surveillance report, daily occurrence, and camera status. - Monitor and report any technical/camera issues encountered during surveillance period to Techies/Project coordinator. - Ensure all recent...
-
Singapore JPMC Candidate Experience page Full timeExecutive Director, Global Command Centres Payments Operations If you're ready to lead with ownership and precision, and have a knack for turning vision into reality, we want to hear from you As an Executive Director in the APAC Global Command Centre, you will lead with ownership and precision, focusing on incident management and operational resilience. This...
-
Singapore JPMC Candidate Experience page Full timeExecutive Director, Global Command Centres Payments Operations If you're ready to lead with ownership and precision, and have a knack for turning vision into reality, we want to hear from you As an Executive Director in the APAC Global Command Centre, you will lead with ownership and precision, focusing on incident management and operational resilience....
-
Singapore JPMC Candidate Experience page Full timeExecutive Director, Global Command Centres Payments Operations If you're ready to lead with ownership and precision, and have a knack for turning vision into reality, we want to hear from you! As an Executive Director in the APAC Global Command Centre, you will lead with ownership and precision, focusing on incident management and operational resilience....
-
Singapore JPMC Candidate Experience page Full timeExecutive Director, Global Command Centres Payments Operations If you're ready to lead with ownership and precision, and have a knack for turning vision into reality, we want to hear from you! As an Executive Director in the APAC Global Command Centre, you will lead with ownership and precision, focusing on incident management and operational...
-
Command Centre Engineer
2 weeks ago
Singapore AVATAR TECHNO SERVICES PTE. LTD. Full time**Key Responsibilities**: - Monitor IT systems, networks, and services using tools like SolarWinds, Nagios, or similar platforms. - Handle and escalate critical incidents following ITIL incident management practices. - Perform first-level troubleshooting and coordinate with support teams for resolution. - Track, document, and update incidents in the...
-
Command Center Operator
4 days ago
Singapore SECURITY & RISK SOLUTIONS PTE. LTD. Full time**Key Responsibilities**: - Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary - Coordinating assignments and tasks, both locally and regionally, to optimize workflow - Attendance monitoring - Handling incidents according to established protocols, coordinating with relevant stakeholders to resolve...
-
Command Centre Executive
2 weeks ago
Singapore SANDS GLOBAL PTE. LTD. Full time**Command Centre Executive** **Role**:This job role entails maintaining communication with all sites including on-site supervisory and operations management personnel at all times, coordinating the deployment of security officers, monitoring, and documenting all communication to and from sites, and serving as a liaison between management and the sites...
Ict Command Centre Operator
2 weeks ago
**ICT Command Centre Operator**
**Responsibilities**:
- Provide assistance to users in the usage of the Self-Service ITSM Portal
- Responsible to ensure that the calls logged are clear and comprehensive
- Perform triage and appropriate routing of incidents by escalating to the appropriate vendors for resolution
- Takes on an active coordination role to ensure that all incidents are promptly resolved
- Perform system health checks and support L2 Team with the resolution
- Assist in report generation
- Assist in documentation
- Assist in setting up of conference calls between systems project managers and vendors for major incidents resolution
- May participate in adhoc, short-term projects eg. conduct system demo
- Support the operations manager in the continual efforts to improve the command centre processes
**Requirements**:
- Minimum Diploma holder in Information Technology or Computer Studies or equivalent or two (2) years of experience in an enterprise command centre
- Knowledge in incident management
- Has knowledge & basic working experience with supporting Windows, Unix, Network, Applications etc.
- Experience with call tracking / ticket management system (ServiceNow preferred)
- Must be able to work independently and/or in a team environment
- Customer-oriented and able to interact professionally with a diverse group of colleagues, vendors and clients
- Capable of maintaining a calm cool composure even when navigating challenging situations and frustrated clients
- Willing to work shifts - 12-hr shift including Public Holidays and Weekends.
- Fully Vaccinated
- Only Singaporeans
- Work Location - North of Singapore
