Product Technical Specialist

1 week ago

Singapore GETZ GROUP PTE. LTD. Full time

Getz Group is a leading digital solution company specializing in Fintech and Food tech services with 10 years of experience across thousands of F&B businesses specialising in the following omni-channel services:

- Contactless Dine-in
- Citywide Delivery
- Advance Pickup
- Omni Channel Payment
- Omni Channel Marketing

Getz Group is a digital transformation company and not a POS company. You can expect a different, vibrant, and innovative culture in the team. You will work alongside various teams to provide guidance and training to the merchants. This is a journey to gain strong exposure and learning on how cutting-edge technology can drive effective results in FMCG operation and marketing.

To kick start your fulfilling career with us, you will be enrolled in a series of training sessions to ensure you are well-equipped with the necessary knowledge and skills. Continuous support and guidance will be given to hone your capabilities.

As a product technical specialist, you will be joining our key team responsible for assisting MNCs and SMEs merchants across the region to achieve successful digital transformation across instore and online through remote or onsite deployment of hardware and software. You will be the product support specialist in the customer engagement team who is responsible for hardware procurement and deployment for our F&B merchants in the F&B industry.

As a product technical specialist, there is NO NEED to handle daily customer support calls as this will be handled by a separate customer service team which will be responding and resolving level 1 requests. The product support executive will work alongside with the customer engagement team to resolve level 2 requests. The scope of this role includes installation, configuration, maintenance of our clients’ hardware and software via remote or onsite means during the weekday working hours.

**Responsibilities**:

- **Set up IT related hardware and software to ensure functionality**
- Gather required setup information from the team to perform procurement and setup of basic equipment such as iPads, Printers, Routers, Physical and Digital Displays.
- Provide remote or on-site installation of required standard hardware for F&B merchant

2. **Respond to incidents and service requests from customer engagement team**
- Analyse and provide possible solutions to solve users inquires from CS team that arises on day to day operations
- Provide site support or remate support for troubleshooting and maintenance of hardware and software

**Requirements**:

- Class 3 Driving License to operate company vehicle
- Relevant in an IT Service Desk environment will be an advantage
- Some experience in F&B experience will be an advantage
- Good understanding of network router, printer hardware configuration
- Analytical, resourceful with troubleshooting and strong problem-solving skills
- Ability to multitask, effectively determine priorities
- Reliable and good team player who can work independently
- Motivated with good interpersonal and communication skills to interact at all levels
- Must be flexible to work on schedules when required
- Willing to learn and adapt to the fast changing IT environment
- Able to do shift work

  • Technical Consultant Cardio

    2 weeks ago

    Singapore beBeeCardio Specialist Full time

    Job Description: "> Patient Support Systems (PSS) Specialists As a regional point of contact for technical escalations, trainings, and readiness, you will drive Service Revenue and ensure the local Technical Services teams provide world-class support to this product group. This is a high-profile role responsible for working closely with Asia and...

  • Technical Consultant Cardio

    2 weeks ago

    Singapore beBeeCardio Specialist Full time $120,000 - $150,000

    Job Description:">Patient Support Systems (PSS) SpecialistsAs a regional point of contact for technical escalations, trainings, and readiness, you will drive Service Revenue and ensure the local Technical Services teams provide world-class support to this product group.This is a high-profile role responsible for working closely with Asia and Global TS...

  • Product Technical Specialist

    1 week ago

    Singapore Getz Group Pte Ltd Full time

    **Product Technical Specialist** The Position: Product Technical Specialist (5 days work week) Getz Group is a leading digital solution company specializing in Fintech and Food tech services with 10 years of experience across thousands of F&B businesses specializing in the following omni-channel services: - Contactless Dine-in - Citywide Delivery -...

  • Technical Product Specialist

    1 week ago

    Singapore beBeeInnovator Full time $90,000 - $120,000

    Job OverviewThe role of Technical Product Specialist is crucial in driving innovation and customer satisfaction through the development and implementation of technical solutions.In this position, you will work closely with cross-functional teams to design and engineer products that meet customer needs, improve cost efficiency, and boost productivity.As a...

  • Global Technical Support Specialist

    1 week ago

    Singapore beBeeProduct Specialist Full time $90,000 - $120,000

    Job DescriptionYou will be working as a key member of our Global Construction & Infrastructure team, responsible for providing technical and market support for Motorgraders products in the Asia Pacific region.Your primary role will involve:Providing ongoing technical support to districts and dealers, ensuring they have the necessary information to provide...

  • Technical Product Specialist

    2 weeks ago

    Singapore beBeeProductSpecialist Full time $80,000 - $120,000

    Job OverviewWe are seeking a skilled and dynamic Technical Sales Professional to join our team as a Product Specialist. As a trusted advisor, you will be responsible for driving sales growth by providing expert product knowledge and support to customers.Key Responsibilities:Develop and execute effective sales strategies to meet business objectives.Maintain...

  • Technical Product Specialist

    2 weeks ago

    Singapore beBeeProductSpecialist Full time

    Job Overview We are seeking a skilled and dynamic Technical Sales Professional to join our team as a Product Specialist. As a trusted advisor, you will be responsible for driving sales growth by providing expert product knowledge and support to customers. Key Responsibilities: Develop and execute effective sales strategies to meet business objectives. ...

  • Technical Product Specialist

    2 weeks ago

    Singapore beBeeTechnical Full time $90,000 - $120,000

    Job Title: Technical Product Specialist">">This is a critical role that will be responsible for the development and implementation of technical applications using our products.">In this position, you will be working closely with cross-functional teams to create innovative solutions for customers. You will need to have strong technical skills and be current...

  • Technical Support Product Specialist

    2 weeks ago

    Singapore PRISM+ Full time

    We are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills. As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and...

  • Technical Support/product Specialist

    2 days ago

    Singapore Nano-Purification Solutions Asia Pacific Full time

    **Technical Support/Product Specialist**: - Functional area: Service - Country: Singapore - City: Southeast Asia - Company name: Nano-Purification Solutions Asia Pacific - Date of posting: May 5, 2025 **Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research,...