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Officer, Confirmations, Global Wholesale Operations

3 weeks ago

Singapore THE BANK OF NOVA SCOTIA Full time

**Purpose**

Contributes to the overall success of the Confirmations team in Singapore ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

**Accountabilities**
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high-performance environment and contributes to an inclusive work environment.
- Ensure Risk inherent in the trade confirmation process is identified understood, monitored, and controlled. This includes:
Ensure Risk inherent in the trade confirmation process is identified understood, monitored, and controlled. This includes:

- Ensure all trades are recognized by trade counterparties, economic terms of all transactions are matched on, and all breaks are identified, reported, and resolved.
- Generate and execute trade confirmations in accordance with the Bank policy.
- Ensure all trades are reconciled with external electronic trade execution and affirmation / confirmation platforms.
- Timely escalation and resolution of any issues.
- Investigate issues such that root causes are identified and appropriate actions are taken to prevent reoccurrence.
- Ensure a high degree of processing accuracy, customer service and operational efficiency.
- Maximise STP rates and the use of automation to ensure controlled efficient operations.
- Identify and implement opportunities for improvement in controls, customer service, productivity, and cost effectiveness.
- Understand customer needs and maintain customer service standards.
- Develop and maintain relationships with customers at both the operations staff and management levels, allowing for effective escalations and issue resolution.
- Ensure customer issues are identified, reported, escalated and resolution are coordinated with internal stakeholders and the relationship owners.
- Monitor queues in Wallstreet to ensure trades are affirmed on time for Settlement. (Attention to settlement ccy cut off time is important).
- Attach FSIs when trade is affirmed
- Escalate to supervisor if trade is nearing settlement but not affirmed
- Match incoming MT300 to ours
- Notify Settlements team of any FSI discrepancy between our MT300 and counterparties.
- Follow up on outstanding paper confirmation for Asia Clients
- Match trades when confirmation is executed.
- Process IO Swaps
- Retrieve report from CLS for IO Swaps
- Prepare and send to front office to book the trades
- Verify, match trades, and notify Settlements team when completed.
- Notify Front Office on trade discrepancies.
- Send counterparty details to static data team for system update when required.
- Prepare EOD Asia reports and upload to Jira - Errors Queue, CLS Unmatched, Swift Unmatched Queue, Unaffirmed Asia and Alleged or unrecognized Trades.
- Match FX trades booked in WSS for the Rates team with trades booked in Xceptor.
- Affirmed loans / deposits booked by Rates team facing BNS Singapore, BNS Hong Kong and BNS Asia and update in Xceptor.
- Perform system testing if required.
- Ensure BAU are all cleared before EOD.
- Perform affirmation for FX Option.

Essential Experience:

- Business/Finance, University Degree, or a related educational background
- Capability to work independently in a high-pressure environment.
- Can demonstrate initiative and aptitude for change
- Good organizational skills and ability to multitask

Preferred Experience:

- Knowledge of Treasury related products, principally Foreign Exchange and Money Market
- Experience in client facing role
- Understanding of market cut offs and need to meet stringent deadlines

**Working Conditions**:

- Work in a standard office-based environment; non-standard hours are a common occurrence.
- No travelling required
- Holiday coverage on rotation basis.
- Staggered Working hours depending on Toronto Summer and Winter timing ranges from 9.30am
- 7pm or 10.30am - 8pm.