Customer Service Officer
2 weeks ago
To deepen and strengthen customer relationships through exemplary service and to uphold the best-in-class service standard
- Interact with internal & external premier customers to answer customer queries and resolve customers’ service requests related to Corporate Banking products
- Partner with internal various teams to resolve all customer queries / requests and ensure SLA are duly met
- Work closely with Team Manager/ Operation Manager, product owners or business to identify the areas of improvement based on customer enquiries landscape
**Job Type**: Contract
Contract length: 12 months
**Salary**: $1,500.00 - $3,500.00 per month
**Benefits**:
- Additional leave
- Health insurance
Schedule:
- Day shift
- Early shift
- Flexible hours
- Late shift
- Monday to Friday
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