Executive (Cancer Rehab)
15 hours ago
Reporting to the Manager, you will be responsible for front-facing patient management and provision of administration support to the department to ensure the smooth operation of programmes and services offered to cancer patients and survivors. This is a patient-centric role which requires focus on front facing client management (i.e. patient liaison, attendance tracking, fee collection and related patient matters).
**Client management**:
- Arrange for client’ assessments, appointments for therapy and where required transport
- Safekeep and bank in of daily collection of monies
- Manage client or caregiver feedback on non clinical matters and satisfaction surveys
**Report management**:
- Prepare monthly submission for MOH subvention and Medisave claims
- Prepare monthly statistics on rehab operations
- Prepare statistics/data for submission to MOH / AIC for subvention
**Vendor management**:
- Conduct settlement of payments made to vendors (clinical budget)
**General administration**:
- Assist in purchases and liaise with vendors
- Verify invoices for payment of purchases and services
- Check and manage medical supply stocks and vendors
- Liaise with equipment vendors for maintenance support
- Prepare monthly claims for locums, staff claims
- Create and update admin-related Standard Operating Procedures (where applicable)
- Assist in managing donations and volunteers
**Criteria**
- At least 2 years experience in a front facing role manaing patients in a hosptial
- Well organised
- Familiar with using Excel
- Able to perform accurate billings and collection
- Good in patient services
- Able to interact and communicate with patients from varied background
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