Admin Executive, Cancer Rehab Services

7 days ago

Singapore Singapore Cancer Society Full time

**Admin Executive, Cancer Rehab Services**

Reporting to the Manager, you will be responsible for front-facing patient management and provision of administration support to the department to ensure the smooth operation of programmes and services offered to cancer patients and survivors.

This is a patient-centric role which requires focus on front facing client management (i.e. patient liaison, attendance tracking, fee collection and related patient matters).

**Responsibilities:
**Client management**:

- Arrange for client’ assessments, appointments for therapy and where required transport.
- Safekeep and bank in of daily collection of monies
- Manage client or caregiver feedback on non-clinical matters and satisfaction surveys.

**Report management**:

- Prepare monthly submission for MOH subvention and Medisave claims.
- Prepare monthly statistics on rehab operations.
- Prepare statistics/data for submission to MOH / AIC for subvention.

**Vendor management**:

- Conduct settlement of payments made to vendors (clinical budget).
- Manage purchases and liaise with vendors.

**General administration**:

- Verify invoices for payment of purchases and services.
- Manage medical supply stocks and vendors.
- Liaise with equipment vendors for maintenance support.
- Prepare monthly claims for locums, staff claims.
- Create and update admin-related Standard Operating Procedures (where applicable).
- Manage donations and volunteers.
- Conduct COVID-19 Safe Management for visitors.

**Qualifications and Experience**
- 4-5 years’ experience in a similar function
- Experience in front office services
- Well organised and meticulous
- Familiar with Excel spreadsheet
- Able to perform accurate billings and collection
- Good in customer management, especially with difficult customers
- Enthusiastic about working with people affected by cancer
- Excellent interpersonal skills and problem-solving skills.
- Able to interact and communicate with clients and families from varied backgrounds
- Bilingual (this is required to communicate with elderly patients who are only speak in Teochew, Cantonese etc)
- Good writing skills
- Familiar with database management and portal submission functions

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