Banquet Operations Manager

6 days ago


Singapore PENINSULA.EXCELSIOR HOTEL Full time

**Banquet Operations Manager**

**Responsibilities**:

- Assist the F&B Manager on managing and coordinating the daily operations with right delegation
- Maintain service and function room setup standards and to ensure that the objectives are achieved and followed up
- Perform the tasks of function room setup, dining table setting, buffet counter and refreshment setting base on each BEO’s requirement and instructions
- Check to ensure the set-up of the function room, refreshment area etc are in order before the commence of each event
- Monitor the event status and communicate with culinary team
- Plan and control manning including casual labour and overtime to meet business needs and according to budget
- Carry out briefing to the service team to ensure the service standard are met
- Monitor and supervise the use of equipment to ensure it is used in the correct manner under the relevant standard of operations
- Handle event billing accordingly to BEO’s instruction and follow up with the post function report
- Attend to guest complaints with service recovery. Follow up with the correct procedures to prevent future recurrence
- Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all events are achieved

**Pre-requisitions**:

- Possess a Diploma in F&B Operations Management
- At least 3 years working in F&B field with strong banquet operation experience
- Strong interpersonal and communication skills
- A team player with good leadership skills

Only Singaporeans may apply


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