
Banquet Operations Manager
2 days ago
We are seeking a highly skilled professional to join our team as an Assistant Banquet Manager.
The successful candidate will be responsible for supporting the F&B Manager in the administration and operation of banquet events.
Key responsibilities include:
- Supporting the F&B Manager in maximising profits and maintaining high quality service for guests.
- Providing solutions to solve recurring issues and ensuring guest satisfaction.
- Training and mentoring staff whenever appropriate.
- Managing and handling different events, including weddings and hotel operations.
- Supervising staff and managing workforce for each event to ensure guests' requests are met.
Required Skills and Qualifications
To be successful in this role, you will need to have:
- Experience working in a hotel/resort environment in banqueting services.
- Able to collaborate with Events team and knowledgeable in understanding Events Order.
- Strong knowledge in meeting/function rooms set up and managing events.
- Willingness to work shifts.
Benefits
This role offers:
- A 5-day work week.
- Learning and Development opportunities for career development.
- Medical and insurance coverage.
- Special employee discount within Shangri-La Group.
- Duty Meals and shuttle bus provided.
Others
This role requires:
- Excellent communication skills.
- Ability to work well under pressure.
- Knowledge of hospitality management principles.
- Willingness to learn and adapt to new situations.
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