Guest Experience Specialist

7 days ago

Central Singapore Emprego SG Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Full Time**Salary**
- $1,800 - $2,000 Per Month**Date Posted**
- 2 hours agoAdditional Details

**Job ID**
- 99013**Job Views**
- 1Roles & Responsibilities

**Museum of Ice Cream**’s mission is to unite and inspire the world through imagination and connection. All the way from New York City, Museum of Ice Cream (MOIC) is launching its first international attraction, right here in Singapore We need Guest Experience Specialists to help us share our unique, one-of-a-kind experience with the world.

We are looking for Guest Experience Specialists who are outgoing, adaptable, collaborative and excited to be a part of the Museum of Ice Cream brand.

You must have a passion for meeting new people, the ability to excite visitors, and create the most magical Museum experience for them. Most importantly, you must love ice cream and to bring joy to others Join us and be a part of the sweetest attraction in Singapore

**Role: Full Time Guest Experience Specialist (GES)**

Your typical work day as a GES or guide is never the same You will be expected to fulfill the various roles in the museum from attraction experience, food service and preparation, retail and more So always be prepared to jump in, experience and learn something new

**RESPONSIBILITIES**:

- Represent the Museum of Ice Cream brand with integrity and enthusiasm
- Maintain and uphold the Safe Management Measures in place
- Engage guests with high energy and enthusiasm consistently throughout the day
- Provide excellent customer service through personalized guest assistance
- Engage actively with guests from all walks of life throughout the experience
- Become an expert of our script, protocol, company rules and policies
- Achieve mastery in knowledge of products, treats, and basic business information
- Prepare the treats (ice cream and desserts)
- Cleaning, disinfecting, and organizing of spaces
- Set-up and close down assigned exhibits and space

**REQUIREMENTS**:

- You are 18 years or older
- You have previous customer service experience, in high volume or highly congested establishments (retail, customer service or hospitality backgrounds preferred)
- You have the ability to be on your feet for long periods of time, up to 6-8 hours
- You can foster connection between a diverse group of people
- You have a calm and relaxed approach to potential conflict situations
- You have a desire to work with others and be part of a team
- You are equally able to listen to others as well as communicate clearly and concisely
- You are able to carry out multiple tasks with attention to detail
- You are able to improvise under a multitude of circumstances
- You are punctual and responsible

**TIME COMMITMENT**:

- Museum Opening Hours: Thursday-Sunday: 10:00am - 10:30pm (You may be called to work on other days of the week if there are special events or extended opening hours
- 40-42 hours per week minimum

Tags

guest

experience

specialist

  • Chief Hotel Experience Officer

    3 days ago

    Singapore beBee Guest Full time

    Hotel Operations Manager Job Description">This role oversees the day-to-day functions of a hotel, ensuring smooth operations across all departments and striving for high levels of guest satisfaction. A Hotel Operations Manager plays a crucial part in maintaining efficient systems and processes that ensure seamless delivery of services to guests.">Guest...

  • Guest Experience Specialist

    3 days ago

    Singapore beBeeGuestExperience Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Guest Experience Specialist to join our team. As a Guest Experience Specialist, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.ResponsibilitiesWelcome and check-in guests in a friendly and efficient...

  • Guest Experience Specialist

    3 days ago

    Singapore beBeeGuestExperience Full time

    Guest Experience SpecialistWe are seeking a skilled Guest Experience Specialist to join our team. This role is responsible for delivering exceptional guest experiences and ensuring that all guests have a memorable stay.Key Responsibilities:Provide exceptional guest service and ensure that all guests receive a warm welcome and efficient check-in...

  • Guest Experience Specialist

    5 hours ago

    Singapore beBeeCustomerService Full time $2,500 - $4,000

    Guest Experience SpecialistAbout the Role:We are seeking a Guest Experience Specialist to provide exceptional customer service to our guests. This role involves working closely with the management team and other departments to ensure seamless guest experiences.Key Responsibilities:Assist guests with their needs and resolve any issues in a professional and...

  • Guest Experience Specialist

    4 days ago

    Singapore beBeeExceptional Full time

    Job SummaryWe are seeking a skilled Guest Experience Specialist to join our team. As a key member of our hospitality staff, you will be responsible for ensuring that our guests receive exceptional service and have an unforgettable experience.About the RoleThe Guest Experience Specialist will work closely with the Chief Concierge and Guest Services Manager to...

  • Guest Experience Specialist

    2 weeks ago

    Singapore MR SINGAPORE PTE. LTD. Full time

    MetroResidences is building on our passion for the guests, upgrading the overall guests' experience, and taking it to the next level. We are looking for a **Guest Experience Specialist **to help us retain our core customer base. In this role, you will deal directly with our guests/customers to find out what issues they are facing, how we may improve our...

  • Hotel Guest Experience Specialist

    16 hours ago

    Singapore beBeeGuestExperience Full time $4,000 - $6,000

    Hotel Guest Experience SpecialistThe Hotel Guest Experience Specialist role is an essential position within our organization, responsible for delivering exceptional customer service and ensuring the overall satisfaction of our guests.This includes greeting and registering guests, processing their check-out, and resolving any challenges they may face during...

  • Luxury Guest Experience Specialist

    4 days ago

    Singapore beBeeService Full time

    Job Title: Luxury Guest Experience SpecialistAt our esteemed establishment, we seek a highly skilled and dedicated individual to fill the role of Luxury Guest Experience Specialist. As a key member of our team, you will be responsible for delivering exceptional service and creating unforgettable experiences for our discerning guests.Key...

  • Guest Experience Leader

    1 day ago

    Singapore beBeeDiversity Full time $3,500 - $5,500

    Job Title: Lead Guest Experience Specialist The Lead Guest Experience Specialist is responsible for overseeing the front office team and ensuring exceptional guest satisfaction.They must be able to handle diverse situations with tact and diplomacy, prioritizing guest needs while adhering to established protocols.Effective record-keeping is crucial in...

  • Guest Experience Ambassador

    24 hours ago

    Singapore beBeeGuest Full time $35,000 - $55,000

    Job Description">The role of a Guest Relations Specialist is to provide an exceptional experience for guests by ensuring that every interaction with the hotel or resort exceeds their expectations. This involves managing reservations, responding to guest inquiries, and warmly welcoming each guest upon arrival.The ideal candidate will be in charge of: