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Senior Manager/manager, Ppe, Community Chest

3 weeks ago

Singapore NCS National Council of Social Service Full time

[What the role is]

Contribute to:

- Achieving Community Chest’s sustainable philanthropy and engagement goals, including mobilisation of donations and resources for the social service sector.
- Brokering and facilitating fundraising and engagement partnerships with corporate accounts from the public sector, education, healthcare and community organisations.
- Deepening existing partnerships and donation support from corporate accounts
- Planning, organising and enhancing cause-based fundraising initiatives with corporate partners.
- Working with various business units within NCSS to develop fund raising and engagement strategies via a data-driven approach in achieving Community Chest’s fundraising commitment.

[What you will be working on]

1. Perform relationship and engagement functions to achieve fundraising targets through all existing donation platforms (e.g., outright donations and SHARE programme, engagement activities, fundraising events etc.) for respective sectors and specific accounts with supervision from Head of Department (HOD).
2. Strengthen the engagement and relationship with existing donors through regular and robust donor stewardship to enhance donor experience to promote continued support.
3. Manage, measure and be accountable for the annual KPIs assigned by HOD, and enable the achievement of NCSS’s goals, including participation in events and programmes.
4. Cultivate and build up relationship with potential new donors by strategising the approach and implementation plan, in consultation with HOD.
5. Cultivate positive working relationships with internal stakeholders within NCSS in achieving philanthropy and engagement outcomes.
6. Propose new fundraising strategies and approaches, or develop new initiatives and products, for consideration by Management.
7. Work closely with the Experiential Fundraising Team to enhance donor engagement by leveraging Community Chest signature events.

8. Participate and support department/division events and programmes, both internal and external.
9. Exercise compliance of integrity in matters of people, processes, procurement and relationships (vendors, suppliers, partners etc.)
10. Any other duties as assigned by HOD that are aligned to Community Chest’s strategic purposes.

[What we are looking for]

Personal Competencies:
1. Highly motivated with effective interpersonal and communication skills (written and spoken)
2. Meticulous and organised
3. Business acumen with high emotional intelligence
4. Analytical and able to make good judgement calls
5. Resourceful, agile and takes initiative
6. A team player that values inter-agency collaborations
7. Embraces ambiguity and strives for continuous progress and improvement
8. Ability to manage multiple priorities in a fast-paced environment
9. Passionate about creating an impact to the social service sector

Skills & Knowledge:
1. Fundraising
2. Business Development and Marketing
3. Knowledge of the Public Sector and its key functions
4. Excellent Communication Skills (Written & Spoken) with high confidence in public speaking
5. Advanced data literacy and able to be comfortable with analysing spreadsheets and dashboards
6. Proficient in Microsoft Office

Experience:
Experience in following will be added advantage:

- Partnerships and Community Engagement
- Business development
- Sales and marketing
- Fundraising
- People-Private-Public sector collaborations
- Digital marketing

Knowledge of social services and experience with public service procurement practices will be an added advantage.