Manager/senior Manager, Community Chest

2 weeks ago

Singapore NCS National Council of Social Service Full time

Contribute to:

- Achieving Community Chest’s philanthropy and engagement goals, including mobilsation of donations and resources for the social service sector.
- Brokering and facilitating fundraising & engagement partnerships with corporate accounts from the Private sector.
- Deepening existing partnerships and donation support from corporate accounts.
- Planning, organising and enhancing cause-based fundraising initiatives with corporate partners.
- Working with various business units within NCSS to develop fundraising and engagement strategies via a data-driven approach in achieving Community Chest’s fundraising commitment.

**Key Responsibilities and Activities**

1. Perform relationship and engagement functions to achieve fundraising targets through all existing donation platforms (e.g. outright donations and SHARE programme, engagement activities, fundraising events etc.) for respective industry segment(s) and specific accounts with supervision from Head of Department (HOD).

2. Strengthen the engagement and relationship with existing donors through regular and robust donor stewardship to enhance donor experience to promote continued support.

3. Manage, measure and be accountable for the annual KPIs assigned by HOD, and enable the achievement of NCSS’ goals, including participation in events and programmes.

4. Cultivate and build up relationship with potential new donors by strategising the approach and implementation plan, in consultation with HOD.

5. Cultivate positive working relationships with internal stakeholders within NCSS in achieving philanthropy and engagement outcomes.

6. Any other duties as assigned by HOD that are aligned to Community Chest’s strategic purposes.

**Personal Competencies**:
1. Business acumen with high emotional intelligence

2. Analytical and able to make good judgement calls

3. Resourceful, agile and takes initiative

4. A team player who values inter-agency collaborations

5. Embraces ambiguity and strives for continuous progress and improvement

6. Passionate about creating an impact to the social service sector

**Skills & Knowledge**:
1. Fundraising

2. Business Development and Marketing

3. Knowledge of the Private Sector and its key functions

4. Excellent Communication Skills (Written & Spoken) with high confidence in public speaking

5. Basic data literacy and able to be comfortable with analysing spreadsheets and dashboards

6. Proficient in Microsoft Office

**Experience**:
Experience in the following will be added advantage:

- Partnerships and Community Engagement
- Business development
- Sales and marketing
- Fundraising
- People-Private-Public sector collaborations
- Digital marketing

**Special Certification(s)**:
Knowledge of social services and experience with public service procurement practices will be an added advantage.

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