Commercial In-life Manager

**Description**:
Achieve your ambitions as Commercial Client Manager in a world leading total communications company with operations in 100 countries and rapid expansion in the APAC region. Vodafone was born mobile, giving it a heritage that benefits enterprise customers as they look to embrace next-generation business opportunities. Your skill in business to business relationship building and commercial (contract) management, combined with your knowledge of business communication technologies, will play a pivotal role in the growth of Vodafone Group Enterprise. Your results-orientated approach will be supported by a collaborative environment where you can learn from seasoned telecommunications executives, benefit from world-class training and have the chance to build a successful, long-term career at a leading global brand.

In a fast-moving world where the pace of change is accelerating, we won’t slow you down. We evangelize business agility and pride ourselves on quick decision-making and flexible working schedules. Vodafone provides all of the speed, growth and excitement of a start-up, with the financial backing and footprint of a firmly established global corporation.
- Accountable for the overall commercial management and profitability optimization of named customer accounts, including debt management. This includes managing the P&L of the customer and lead its delivery by actively managing all costs & revenues to deliver and exceed the P&L and revenue targets.
- Responsible for the in-life management of named accounts, including contractual awareness of complex terms and conditions and the financial impacts of different scenarios.
- Provide support and guidance for data analysis activities to confirm usage profiles, contractual changes and spend baselines. E.g. charge reviews; benchmarking; savings analysis
- Create complex commercial models capable of scenario modelling to identify and impact assess contractual risks and issues
- Regularly provide ‘line of sight’ back to Vodafone and customer business cases (as necessary) to reconcile expected and actual commercial outcomes.
- Utilize findings for forecasting, planning and risk mitigation purposes
- Responsible to deliver any commercial obligations as defined in the customer contract.
- Deliver insights and executive briefings to key stakeholders on the structure and development of commercial contracts in order to maximize business value, with a particular focus on complex multi-facetted commercial propositions spanning multiple geographies.
- Identify and rectify any process and governance deficiencies to ensure operational integrity within the Commercial Delivery function
- Provide insight into the bid and pricing processes within VGE to facilitate continuous improvement actions to deliver business decisions.

**Knowledge and experience**:

- Bachelor degree
- 8+ years experience in B2B / enterprise environment
- 3+ years experience in a customer facing role is desirable
- Experience in sales, commercial and/or contract management (deal negotiations, contract development & change management)
- Savvy with Excel; able to do basic commercial modelling
- Excellent relationship builder, with the necessary personal impact to build credibility with customers, the account team (Global Client Director / Global Account Manager) and Sales Leadership
- Excellent communication skills, both written and verbal, at Vice-President / Executive-level
- Ability to identify broken/sub-optimal processes and recommend changes
- Strong people skills and demonstrable ability to deliver though others who are not ‘Direct Reports’
- Proven commercial acumen, including experience in managing & improving P+L’s

**Skills**:

- Financial Planning
- Business Partnering
- Business Model Impact
- Business and Commercial Acumen
- Policy and Standards
- Business Development
- Contract Management
- Continuous Improvement