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Applications Specialist, Microscopy
3 weeks ago
Leica Microsystems has helped shape the future of microscopy for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.
Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.
Leica Microsystems is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
Application Specialist, Microscopy OVERVIEW
Provides sales, product and technical service support for Microscopy and Systems, example microscope, Image Analyzers, Laser Confocal Microscopy etc., within budgetary and resource constraints with the objective of achieving results for Sales and Technical Support in accordance with set targets and product lines
KEY RESPONSIBILITIES
TECHNICAL SUPPORT
Provide technical support including installation, commissioning and training to local customers and distribution network in order to fulfill customers' after sales needs
Conduct product installations and customer operational training including trouble shooting in order to ensure the customer satisfaction.
SALES SUPPORT
PRODUCT PRESENTATION, DEMONSTRATION AND TRAINING
Lead / plan and organize presentation / demonstration and training on a regular basis with tabulated schedule in order to effectively support the sales function
Conduct of Assigned Product Demonstrations at customers site when needed
PRODUCT TRAINING
Provide Software / Hardware training to customers and distributors in order to ensure competency in handling our product
Conduct Assigned Product Trainings to new employees of the company or its related distributors to further the Business growth in SEA
TRAINING STRATEGY
Formulate training materials to ensure in-depth knowledge and understanding of products and strive for continuous improvement through collecting feedback after each training in order to effectively pass on knowledge
PRODUCT MARKETING
Develop marketing strategies to target specific industry customer segments.
Craft digital marketing communications for campaigns
PRODUCT INFORMATION
Contribute and provide market intelligence and consolidate information in order to help maximize customer exposure to the product
SALES AND MARKETING INFORMATION
Ensure thorough knowledge of customer installation base and maintain complete customer records by customer classification and market segmentation in order to achieve sales and technical support objectives
OTHERS
Responsible for Application Issue for Assigned products for respective Division for SEA Region.
Continuously entering up-to-date information into the CRM database in order to provide a sound basis for activity planning.
Plan and deliver special projects as requested by the sales supervisor in order to address specific tactical and/or strategic business needs.
Supply information assisting Market share development, competitor’s activities, trends and markets developments in geographic region of responsibility to Sales Management and marketing
Others duties and responsibility as assigned
Compliance to regulatory, international and company’s EHS requirement
**REQUIREMENTS**:
a) Professional Experience
Presentation skill
Computer literacy
Knowledge of products and the operational functions of the SU and BU
strong knowledge about Electron Microscopy Sample Preparation Technology and Widefield Microscopy
b) Education
Degree or equilvalent with 2 years of experience in related field
WHAT WE OFFER
Equal pay is a given for us.
Learn all there is about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us
We have no room for prejudices and stereotypes. We promote equal opportunities, diversity and inclusion.
We offer a balance between support and autonomy to achieve your own goals in an international environment
GET MORE INSIGHT
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
If you’ve ever wondered what’s within you, there’
