Current jobs related to Client Support Executive - Ubi - Pixel Mechanics Pte Ltd

  • Application Support Executive

    2 days ago

    Ubi, Singapore Trific Solutions Pte Ltd Full time

    **Title: Application Support Executive** **Location: Singapore, Ubi** **Salary: SGD3,000 - SGD4,000** **Type: Full-Time** **Working Days: 5 days work per week** **About the Role**: **Key Responsibilities**: - Troubleshooting: Resolve user issues and system errors promptly. - Administrative Assistance: Utilize skills in office management software to...

  • Business Support Executive

    6 days ago

    Ubi, Singapore Plus 65 Marketing Pte Ltd Full time

    **Ever wonder how is it like working next to an aquarium? (No, you don’t have to clean it)** At Warely, you’re not just a 9-hour shift office admin. You are a wellbeing advocate in the workplace, you ideate & carry out innovate ideas to boost business processes & growth. Rest assured with us, as you develop management & leadership skills, and see things...

  • Finance Executive

    7 days ago

    Ubi, Singapore Trific Solutions Pte Ltd Full time

    **Title: Finance Executive** **Location: Ubi, Singapore** **Salary: SGD 3,000 - SGD 4,500** **Type: Full-Time** **Working Days: Monday to Friday** **About the Role**: We are seeking a dedicated Finance Executive to join our client a IT Solutions Company based in Ubi, Singapore. You will play a critical role in managing our financial operations and...

  • Senior Sales Executive

    3 days ago

    Ubi, Singapore HAP GLOBAL PTE LTD Full time

    Are you an experienced Sales Executive looking for a new challenge and opportunity to make an impact? Holistic AntiAgeing Project is seeking a Sales Executive to join our team in Singapore, as we expand our business and take our anti-aging solutions to the next level. As the leading wholesaler and distributor of anti-aging solutions in the region, we pride...

  • Corporate Sales Executive

    2 weeks ago

    Ubi, Singapore Pixel Mechanics Pte Ltd Full time

    **Hiring Full-Time Corporate Sales Representative [Basic + Comm]** Job Position**:Corporate Sales Executive** Industry**:Website Design, Digital Marketing, E-Commerce Development** **Salary** - Basic + commission - Basic from 2k to 3k (based on performance & experience) - No capped on commission earnings. Earn an average of 5K additional pay-out on top of...

  • Customer Service Executive

    1 week ago

    Ubi, Singapore Cultivar Asia Full time

    Our client is a new emerging brand, that deals with renovation in a more sustainable way. Due to expansion, they are looking for a **Customer Service Executive** to join their team. **Job Highlights**: - Vibrant and energetic work culture - Progress to management role - Holidays and Incentives provided **Responsibilities**: - Building customer relations...

  • Digital Project Executive

    5 days ago

    Ubi, Singapore IFOUNDRIES (ASIA PACIFIC) PTE. LTD. Full time

    **Roles & Responsibilities** **As a Digital Project Executive in iFoundries, you will take pride in communicating project ideas to clients; leading a project team to the success of each digital campaign. With the global focus on helping every industry to use digital technologies and build strong digital capabilities, you will be at the forefront of this...

  • Project Executive

    2 weeks ago

    Ubi, Singapore PIXEL MECHANICS PTE. LTD. Full time

    We’re looking for a passionate web project executive who manages, executes, and deliver world class website projects. Gathering requirements, planning, and implementing website projects deliverables from initiation to completion. You will collaborate with clients and internal teams, ensuring projects life cycle is followed through. Manage, coordinate, and...

  • Accounts Executive

    1 week ago

    Ubi, Singapore Cultivar Asia Full time

    Our client is **mid-sized local accounting firm**, offering accounts, tax and corporate services to companies (SME/MNC) in Singapore. Due to expansion, it is now seeking accounts associate/executive **with accounting firm background** who share the same vision and culture to join. **Key responsibilities**: - Handle full set of accounts for clients either...

  • Sales Executive

    5 days ago

    Ubi, Singapore Success Strategy Consulting Pte Ltd Full time

    **#WeAreHiring** | Sales Executives At Success Strategy Consulting, we do more than just consulting. We listen to our clients, to gain a better understanding of their vision and challenges. Partnering expert vendors from various sectors, we create bespoke business solutions for every business. - Self driven and positive attitude - Enthusiastic Individuals -...

Client Support Executive

2 weeks ago

Ubi, Singapore Pixel Mechanics Pte Ltd Full time

**Client Support Executive (Web/eCommerce)**

Job description

Culture:
Pixel Mechanics is a digital product studio that creates meaningful user connections through compelling strategies & innovation. Work to live, not the other way around. We are certain life comes first, and that believing in what you do is the way to greatness.

We are a small, multidisciplinary team intentionally. Experienced hands that have worked with the world’s leading brands and young millennials with a necessary indifference to tradition. It’s fun, challenging, and mad endlessly.

Roles:
We’re looking for an energetic client support executive who manages technical customer support of end-users pertaining to website maintenance & hosting services. You will respond and resolve clients queries swiftly and accurately, ensuring smooth operations.

You take ownership of cases you undertake and follow up on reported cases till closure. Armed with strong knowledge on how websites and hosting work, you are adept at troubleshooting and rendering necessary support.

You’ll have at least 1 year of user support experience, demonstrate excellent communication skills, and have a knack for managing your time and priorities. Most of all, you thrive in a collaborative environment, you’re not afraid to learn new things, and you can execute to a very high standard.

**Responsibilities**:
Perform first level troubleshooting and resolution on reported incidents.

Escalate incidents to 2nd level resolver, when necessary, with all relevant and required information.

Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level.

Collaborate with internal teams to determine proper resolution paths.

Update internal databases with information about technical issues and useful discussions with customers.

Build on knowledgebase, documentation, FAQs, and training guides.

**Requirements**:
Minimum 1 year experience in user support.

Strong communication skills, written and verbal, with the ability to articulate technical concepts to non-technical individuals.

Proficient in HTML & CSS.

Basic knowledge in PHP, MySQL, JavaScript

Demonstrate proactivity and leadership.

Ability to manage your time and priorities with ease.

Work independently and as a team on a comprehensive range of projects.

(Bonus) Experience with building websites through CMS platforms (WordPress, Drupal, etc).

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: $2,500.00 - $3,800.00 per month

**Benefits**:

- Food allowance
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus