
Client On-boarding Specialist
2 weeks ago
On-boarding of new Partners to the Quandoo network within set turn-around times
- Initial accounts management for new Partners within their first 3 months with Quandoo
- Acquisition Support, Contract pipeline & Operational Management
- General training and support to Partners in relation to their accounts and services across multiple platforms
- Widget implementation on multiple platforms
- All invoice & billing inquiries including debt reduction
- Ensure all account activity is flagged and correctly managed through our Global CRM System
**Qualifications**:
- Background in providing exceptional customer experience, preferably within the hospitality sector
- Outstanding communication skills with previous experience in building strong customer relations
- Exceptional in problem-solving and objective handling
- The ability to work autonomously and be self-disciplined
- An analytical and structured daily operational style
- Understands the importance of ‘Teamwork’
**Additional Information**:
- Opportunity to work on both a local and national level where your skill sets are diversified
- Fantastic culture, supportive management team, dynamic workplace environment
- Comprehensive training at an individual, regional, and corporate level - we want you to grow with us
- Competitive salary package with personalised bonus structure
- Laptop, tablet and mobile phone provided
We offer a dynamic workplace environment with a supportive management team that will encourage you to be the very best you can be. You will be provided with comprehensive training at an individual, regional, and corporate level. We also offer you the tools you need to excel in your role such as laptop, tablet and mobile phone.
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