Contact Center Solution Project Manager

**Position Summary** The role of Manager Network & CC (Contact Center) Solutions is ownership, management and delivery of network infrastructure requests throughout their lifecycle with particular focus on Voice and Contact Center. The scope may cover all aspects of Voice and Data networking including traditional Data requests, UCC, IPT, Contact Centers,...

**About Avaya**: **About the Opportunity**: - Carries Sales Quota for Avaya OneCloud Solutions in ASEAN. - Work in partnership with area sales team to drive OneCloud CC business. - Develop the strategy, sales activity plan to achieve the assigned quota and KPI set by the APJ solutions & sales specialist leader in alignment with the relevant country and...

The job location can be either Singapore, Australia, Japan, or Korea. **Responsibilities**: - Lead discovery and requirements sessions to identify customers' business, functional, and technological requirements and deliver solutions to meet those requirements - Work with customers to help them understand all the possible solutions Zoom Contact Center can...

The Transformation Lead provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong...

As a successful candidate, you will serve as aSubject Matter Expert (SME) in the Contact Center/Customer ServiceDomain for various M1initiatives.Collaborate with vendors and software partners to designend-to-end solutions for the M1 Digital stack.Work with various product owners at different levels togather requirements and design solutions. Workclosely with...

Our client is a Listed company, specializing in contact center software and other communication technology. **Principal Responsibilities** - Develop and deliver consulting services that support business development & demand generation of the contact centers - Strong focus on Value Realization Services consulting bookings, new revenue growth and renewal of...

Project planning, deployment and commissioning for projects. - Ability to lead the project; and to provide High & Low level design, tasks scheduling - Presenting of deployment designs to client - Engagement with PreSales team for project effort sizing advisory - Manage post implementation support issues (fault call tickets - P1 case) whenever required -...

Zenith Infotech (S) Pte Ltd is a Tech Recruitment firm with 27 years in history. We support clients from coproate and government sectors for their Tech Hiring requirements. Currently we are assisting one of clients to lookout for **Contact Center Manager, **1 year contract (renwable). - Provide leadership and regular coaching to Team Leaders and Agents. -...

PM Group is currently looking for an experienced commissioning/start-up project manager to support our client who has multiple DC services across the region. This role will be coming in as an experienced hire and will be directly involved in the facility and operations of the DC. **Your day-to-day role would involve the following activities**: -...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT...

**Purpose of job**: Supporting the contact centre, the Executive (Contact Center Sales) will help to create an environment that delivers an unrivalled Customer experience in the insurance industry in Singapore. Your role is to ensure the delivery of quality services provided to customers over our various platforms supporting the long-term achievement of...

Roles & ResponsibilitiesAs the Contact Centre Manager, you will be responsible for overseeing and optimizing the performance of our contact centre, ensuring that customer interactions are efficient, effective, and aligned with the company's service standards. You will play a pivotal role in driving customer satisfaction, team productivity, and process...

Roles & ResponsibilitiesAs the Contact Centre Manager, you will be responsible for overseeing and optimizing the performance of our contact centre, ensuring that customer interactions are efficient, effective, and aligned with the company's service standards. You will play a pivotal role in driving customer satisfaction, team productivity, and process...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

Roles & ResponsibilitiesJob ResponsibilitiesLead the overall design of data center solutions, including the planning and configuration of power distribution systems, HVAC systems, fire protection systems, and water supply & drainage systems. Develop technical solutions based on client requirements and site conditions, conducting feasibility analyses and...

**General Responsibilities**: - Lead end-to-end project delivery and rollout of various transformation processes working closely with Operations partners, solution design team, development team, test team, integration partners and infrastructure team and regional team. - Own the project plan and delivery accountability and accurate status reporting to...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

In this role as the Head of Contact Centre will lead a team of Contact Centre Managers and Team Leaders in delivering professional and consistently high quality service and great customer contact experience through a various contact channels. **Responsibilities**: - Manage the day-to-day operations on Contact Centre Operations and meeting or exceeding all...

Job Title: Business Development Executive ASEANCompany: PHAIDON INTERNATIONAL (SINGAPORE) PTE. LTD.OverviewWe are seeking a results-driven Business Development Executive to join our team in ASEAN. As a key member of our sales team, you will play a critical role in driving business growth within the Data Center Cooling segments.ResponsibilitiesYour key...

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we...