
Expert Cloud Contact Center Solution Designer
3 days ago
We are seeking an experienced consultant to lead the design, implementation, and support of cloud contact center solutions for our clients. This role involves working directly with stakeholders to deliver scalable, integrated solutions tailored to client needs.
Key Responsibilities:- Design, configuration, and deployment of cloud-based contact center solutions
- Develop and maintain Architect flows, IVRs, call routing, and system integrations
- Conduct discovery sessions and translate business needs into technical designs
- Oversee migrations from legacy platforms to Genesys Cloud
- Troubleshoot complex technical issues and optimize system performance
- Deliver technical documentation and knowledge
The ideal candidate combines deep Genesys platform expertise with strong communication and problem-solving skills. This role requires fluency in Mandarin/Chinese due to the need to communicate with Mandarin-speaking stakeholders and/or review documentation written in Mandarin.
About Us:We have coverage across 5 continents and operate in over 25 countries around the world. We retain nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
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Manager, Network
2 weeks ago
Singapore Johnson & Johnson Full time**Position Summary** The role of Manager Network & CC (Contact Center) Solutions is ownership, management and delivery of network infrastructure requests throughout their lifecycle with particular focus on Voice and Contact Center. The scope may cover all aspects of Voice and Data networking including traditional Data requests, UCC, IPT, Contact Centers,...
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Manager, Network
1 day ago
Singapore Johnson & Johnson Full time**Position Summary** The role of Manager Network & CC (Contact Center) Solutions is ownership, management and delivery of network infrastructure requests throughout their lifecycle with particular focus on Voice and Contact Center. The scope may cover all aspects of Voice and Data networking including traditional Data requests, UCC, IPT, Contact Centers,...
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Expert Cloud Solutions Designer
1 day ago
Singapore beBeeCloud Full time $51,320Cloud Solution ExpertWe are looking for a Cloud Solution Expert to join our team. As a Cloud Solution Expert, you will design and implement cloud solutions for customers.Your key responsibilities will include:Analyzing existing systems and identifying strategies for improvementDesigning and implementing new architecturesHelping customers overcome technical...
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Senior Cloud Solutions Designer
1 day ago
Singapore beBeeCloud Full time $90,000 - $120,000Delivery Consultant Job DescriptionAs a Delivery Consultant, you will play a key role in helping our customers achieve their business objectives by designing and implementing complex AWS solutions.The ideal candidate will have hands-on experience working with leading contact center technology platforms and applications, as well as a strong understanding of...
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Technical Consultant
1 week ago
Singapore NEWBRIDGE ALLIANCE PTE. LTD. Full timeOur client is a Listed company, specializing in contact center software and other communication technology. **Principal Responsibilities** - Develop and deliver consulting services that support business development & demand generation of the contact centers - Strong focus on Value Realization Services consulting bookings, new revenue growth and renewal of...
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Cloud Solutions Architect
4 days ago
Singapore beBeeSecurity Full time $180,000 - $210,000We are seeking a highly experienced Cloud Solutions Architect to lead our team in Singapore. The ideal candidate will have extensive experience in operating and administering large-scale enterprise services, with expertise in cloud infrastructure projects.Key Responsibilities:Design, implement, and manage cloud environments using Microsoft Azure, AWS, Oracle...
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Zoom Contact Center Specialist
2 weeks ago
Singapore ZVC SINGAPORE PTE. LTD. Full timeThe job location can be either Singapore, Australia, Japan, or Korea. **Responsibilities**: - Lead discovery and requirements sessions to identify customers' business, functional, and technological requirements and deliver solutions to meet those requirements - Work with customers to help them understand all the possible solutions Zoom Contact Center can...
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Cloud Solutions Expert
4 days ago
Singapore beBeeCloud Full time $80,000 - $160,000Cloud Solutions ExpertThe successful Cloud Solutions Expert will be responsible for acquiring in-depth knowledge of the company's IT infrastructure and operational application domains. This encompasses design, implementation, ownership, and maintenance of Private/Hybrid Cloud, Windows/Linux systems, and networks through provision of 24x7 technical operations...
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Data Center Technical Engineer
1 day ago
Singapore Alibaba Cloud Full timeOverview Are you a highly motivated recent graduate with a passion for technology and a desire to build a career in cloud computing? Join Alibaba Cloud's Data Center Operations team as a Data Center Technical Engineer You'll play a critical role in maintaining the infrastructure that powers our global services. We are looking for enthusiastic,...
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Cloud Solutions Architect
5 days ago
Singapore beBeeExpert Full timeAs a Senior Technical expert, you'll be part of a diverse team that helps customers design, build, operate, and secure their cloud environments.">You'll collaborate with experts in dozens of countries who help customers achieve more with the AWS cloud.The role involves working with emerging technologies including AWS Partners, Sovereign Cloud, International...