Contact Center Specialist

The job location can be either Singapore, Australia, Japan, or Korea. **Responsibilities**: - Lead discovery and requirements sessions to identify customers' business, functional, and technological requirements and deliver solutions to meet those requirements - Work with customers to help them understand all the possible solutions Zoom Contact Center can...

**Position Summary** The role of Manager Network & CC (Contact Center) Solutions is ownership, management and delivery of network infrastructure requests throughout their lifecycle with particular focus on Voice and Contact Center. The scope may cover all aspects of Voice and Data networking including traditional Data requests, UCC, IPT, Contact Centers,...

**Position Summary** The role of Manager Network & CC (Contact Center) Solutions is ownership, management and delivery of network infrastructure requests throughout their lifecycle with particular focus on Voice and Contact Center. The scope may cover all aspects of Voice and Data networking including traditional Data requests, UCC, IPT, Contact Centers,...

Our client is a Listed company, specializing in contact center software and other communication technology. **Principal Responsibilities** - Develop and deliver consulting services that support business development & demand generation of the contact centers - Strong focus on Value Realization Services consulting bookings, new revenue growth and renewal of...

The Transformation Lead provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong...

Job DescriptionWe are seeking a professional to provide exceptional customer service via phone, email, and chat. The successful candidate will be responsible for responding to customer inquiries and resolving issues in a timely manner.This is an exciting opportunity to work with a leading bank's contact center team.The role requires excellent communication...

Overview Job Title: Team Leader – Contact Center Location: Suntec, Singapore Employment Type: Full-time- Conntract role Salary Range: Up to SGD 4,500 per month Eligibility: Open to Singaporeans Job Overview We are looking for a Team Leader to supervise and guide a team of Customer Service Officers (CSOs) within our Contact Center. The successful candidate...

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Title: Team Leader – Contact Center Location: Suntec, Singapore Employment Type: Full-time Contract role Salary Range: Up to SGD 4,500 per month Eligibility: Open to Singaporeans Job Overview We are looking for a Team Leader to supervise and guide...

Job Title: Contact Center RepresentativeOur hotel is seeking a skilled Contact Center Representative to join our team. The ideal candidate will be responsible for handling incoming and outgoing calls, assisting guests with inquiries, processing requests, transferring calls efficiently, ensuring accurate message taking, and providing exceptional service to...

Join to apply for the Manager, Service Quality Contact Center role at UOB 1 day ago Be among the first 25 applicants Join to apply for the Manager, Service Quality Contact Center role at UOB About UOB United Overseas