
Assistant Manager, Information Technology
4 days ago
**Work Location**: HomeTeamNS Balestier HQ Office
**JOB RESPONSIBITIES**
**Maintenance and Support**:
**Project Implementation**:
- Facilitate and support key mobile app development, CRM, booking systems and other projects implementation. Responsible for ensuring quality project is successful delivered on time, within budget and scope.
- Gather and understand business requirements, translating them into technical viable solutions.
- Manage external vendor for outsourced projects and services.
- Ensure that all issues are identified, tracked and resolved in a timely manner.
- Ensure proper installation, configuration and deployment are carried out.
- Create and maintain up-to-date system documentation including user guides and technical specifications.
- Provide user training to support new system implementation.
**Others Responsibilities**:
- Guide and motivate IT staff to ensure overall Department’s strategic objectives and targets are achieved.
- Recommend and implement enterprise IT architecture, including standards and protocols for data exchange, communications, software and interconnection of information systems.
- Support IT crisis management such as system disaster recovery and business continuity plan. Coordinate IT audit with auditors.
- Advocate and ensure PDPA and cybersecurity audit compliance
- Other tasks as assigned.
**JOB REQUIREMENTS**
- A Degree/Diploma in Computer Science/Information Technology, or related discipline with more than 4 years of relevant experience and at least 1 year supervisory role.
- At least 2 years of project management experience with completion of 2 sizeable projects, each costing $100K or more.
- Demonstrated experience with IT systems and those with extensive experience in implementation and integration of web portal, CRM, POS, mobility and BI is preferred.
- At least 3 years of system design and hands-on coding experience in.NET, XML, Java, SQL, database.
- Technology savvy and ability to keep abreast of current and emerging information technologies trends.
- Meticulous, able to work independently and is a strong team player.
- Knowledge of IT networks and infrastructure including cybersecurity is an advantage.
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