
Operations Executive
2 weeks ago
**Job - Objective / Position Description**:
As a Operations Executive, you assist in running F&B outlets, ensuring they align with guidelines set by the Assistant Area Manager. Your focus is on smooth operations, maintaining quality, and supporting the overall success of the coffee shop’s outlet.
**Responsibilities (Key Result Areas & Activities)**:
- Manage and be involved in day-to-day operations of business (i.e. cashiering, beverage preparation, toasting, outlet opening and closing, scheduling, etc.)
- Meet sales targets and ensure outlet profitability
- Collaborate closely with the team to ensure smooth outlet operations and support their daily tasks
- Ensure that the outlets adhere to local regulations regarding health, safety, and compliance requirements, as well as brand standards and local policies and procedures
- Conduct inventory checks and monitoring to maintain sufficient stocks supplies for seamless operations
- Efficiently schedule and plan staffing/ roster based on outlet operational requirements
- Supervise and provide operational support
- Handle queries from suppliers and staff
- Assist in ad-hoc projects as assigned
**Required to - KNOW (Skills, Knowledge & Behaviours)**:
- Minimum 2-3 years of relevant supervisory experience in F&B environment
- Diploma / Degree in Hospitality, F&B management, or any related fields
- Good knowledge of F&B industry will be an added advantage
- Good delegation, planning, and execution skills required
- Quick decision-making and problem-solving skills, good interpersonal skills
- Able to lead, retain and motivate staff
- Able to work in fast pace-environment and under pressureCustomer oriented and availability to work on weekends and public holiday
Working location: CAG T2
Able to commit 6 days per week
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