Insurance Vertical Leader

**Insurance Vertical Leader (Asia Pacific) - Singapore**

You will be part of the Global Sales Verticals team, structured by Industry sectors (Financial Services, Retail, Insurance and Healthcare) to provide insight and guidance in relation to strategic planning, conceptual development, and business case development in order to create value for our clients, whilst driving commercial outcomes for Genesys in the form of new customer growth and sales revenue targets.

In this role you will identify key decision-makers and influencers with target prospects and execute sales strategy by collaborating within the insurance sector, as well as cross-functional teams such as client services, product management, operations, technology, and legal to optimize engagements within clients.

**What You’ll Do: In this role, the primary responsibilities will include (but are not limited to)**:

- Holding peer-level relationships with C-Level executives in the targeted vertical;
- Prioritizing critical customer outcomes with industry-wide relevance and Genesys bookings impact;
- Partnering with Industry Architects to design a solution: commercial, financial & technical;
- Building the value case for that solution and driving customer alignment;
- Designing proof of concepts and sales conversions with Account Executives(AE) & extended teams;
- Capturing, packaging and sharing thought leadership;
- Recommending & advocating for product & ecosystem development to support engagements; and
- Working as part of OneGenesys to drive findings & opportunities into the company.
- The successful Industry Lead will naturally become a focal point for driving Industry-specific value across the company, led by customer advocacy, and will proactively interlock with those teams.

**Key Responsibilities**:

- Maintaining a pipeline of pursuits, qualifying opportunities, and forecasting bookings in alignment with AEs
- “Showing up differently” with customers. Engaging in peer-level discussions about their business outcomes and their deliverables in the language of their industry
- Translating customer-specific business challenges to industry context, competitive business advantage, and broader Genesys opportunity
- Proactively developing points of view, brainstorming potential engagements & and developing insertion plans for targeted accounts in partnership with Account Executives and PODs.
- Positioning and executing engagements that prove in value of Genesys solutions.
- Articulating and customizing global best practices, industry trends & benchmarks to deliver strategic presentations, advice, and influence. Scale that knowledge through Genesys & Genesys partners:

- Maintain updated points of view on industry trends and opportunities
- Sales enablement artifacts to scale down market, different geographies, etc.
- Bring Voice of the customer as valid feedback for all functions: account team, product development, strategy, etc.
- Becoming an industry focal point for the company via informal guidance, thought leadership presentations, product demos, business workshops, and strategic discussions to drive awareness and adoption of solutions
- Maintaining industry expertise to support these peer-to-peer relationships with customer leadership & decision-makers including a vision for “the art of the possible” along with the Experience as a Service journey
- Being influential in industry-specific forums/trade-shows/institutions to gain industry recognition & credibility

**You’ve been there and done this**
- 10+ years of relevant experience as a consultative seller and/or direct practitioner with demonstrated expertise in the Financial Services and/or Insurance Vertical. Participation in relevant industry associations is a strong positive.
- Experience building and retaining strong customer relationships, with proven CXO engagement skills
- Passion for creating holistic solutions to unstructured business problems, including technology, operational, financial, and commercial architecture elements
- Proven track record of earning cross-functional support for those solutions with strong storylines, targeted influence plans, and quantified business cases
- Foresight and creativity to envision “art of the possible” implications by integrating a diverse portfolio of perspectives, data, and inferences.
- Understanding of diverse technology landscape, process/technology integration issues, customer design management, and/or service design thinking. Awareness of Genesys technologies, especially emerging solutions (e.g., Digital, AI), strongly preferred
- Executive presence demonstrated by excellent and energetic public speaking skills across scenarios (e.g., customer 1-on-1, 1-to-Many Events, executive briefings, etc.).
- Broad business acumen that “connects the dots” for the customer & Genesys. For example sales intuition, channel implications, marketing opportunities, etc.
- Positive, Motivated, Self-starter with a can-do attitude & strong