Network Service Provider Engineer

2 weeks ago


Robinson Rd, Singapore The Hacens Full time

Work with members in Japan HQ or customers to explain our network service service's capability and specification, define the scope of work and provide estimates to sales
- Work with sales / sales assistant team in Singapore and APAC region to help proposing and promoting our network solution both in English and Japanese
- Propose continuous improvement initiatives with recommendation to strengthen our service quality, delivery process, and service lineups
- Manage revenue and optimise running cost to increase profitability of the service
- Manage service delivery once order received, provision by configuring service devices, test and hand over
- Work as second tier support engineer resolve network issues, leveraging knowledge of routing, switching, network protocols, and security technologies
- Maximize network performance by monitoring performance, scheduling upgrades of devices, firmware and OS

**Requirement**
- Business level English / Japanese both written and spoken
- At least 3 years of hands on experience as network engineer (CCNA and above) for enterprise network or service provider network implementation and operation
- Technical proficiency in network infrastructure, including LAN, WAN / SD-WAN / SASE
- Excellent communciation and collaboration skills to effectively work with cross-functional teams and stakeholders
- Experience in the use of network monitoring tools

**Nice to have**
- Experience in working in network service providers or telecom service providers
- Experience in connectivity and enterprise network infrastructure design, implementation and support
- Experience in Windows servers, AWS, Azure cloud
- Experience in working with local Telecom providers, and has knowledge of their service.
- Knowledge of data center network and layer-1 infrastructure
- Vendor management skills to ensure the timely service delivery and service quality
- Experience in business development, planning, revenue and cost management

**Salary**: $4,500.00 - $7,000.00 per month

**Experience**:

- Business level Japanese speaking: 3 years (required)

Work Location: In person


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