Solutions Engineer

2 weeks ago

Singapore INC HR SOLUTIONS PTE. LTD. Full time

At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. **We’re on a mission to change that, to make banking work better for everyone.
Join us as we bring banking and financial services technology into the digital-first world. Where our best-in-class, cloud-banking platform is igniting financial change globally. Where we are enabling our

customers to build great banking experiences for their customers; in a faster, more flexible and more dependable way than ever before.

If this mission drives you, if you are bold, curious, customer
- obsessed and ready to embrace a challenge, then we want you on our team.

At Mambu our people are the foundation We prioritise continuous learning and development to empower Mambuvians for success and growth. We provide a learning budget by function for professional development and offer a comprehensive L&D program that enhances both technical expertise and soft skills.

**Let’s rewrite the rules of banking together
**About the team**

Customers need to know how to solve their business problems. Mambu is just part of the answer. That is why the Solutions Engineering team exists. We are here to help them understand how they get there with Mambu. We are the SMEs that know all aspects of Mambu and can relate them to the client’s requirements.

We evangelise SaaS Core Banking in a market with many legacy systems which are stifling innovation at banks and other financial services providers.

Authenticity is in our DNA. We set out to be trusted advisors both internally and externally. It is our role to ensure that clients can meet their objectives with Mambu. And we become our prospects and

customers advocates within Mambu so we ensure that it becomes bigger and better than what it is today.

**What you’ll do**:

- Each Solution Consultants / Engineer is responsible for helping our Account Executives and Customer Success Managers (CSMs) to prepare and present solutions to clients: from preparing demos, assisting with proposals and requirements analysis
- Day to day you will closely interact with clients to deeply understand the customers' strategic and operational needs, prepare solution materials, conduct product showcases, run proof of

concepts and any other work required to help the clients understand how Mambu fits their needs
- You will get the opportunity to work with ecosystem partners to understand their offerings to advise customers and prospects on which partners are best to implement with Mambu
- Hand over new projects to the delivery team as well as coordinating with product management on any new features, changes or enhancements
- Provide assistance to marketing by creating content including demo videos, sales demo environments, case studies, blog posts and other collateral

**Required Skills**:

- Experience working in the Banking or FinTech industry
- Consumer or business lending experience
- Knowledge about deposits products and operations
- Several years of Pre-sales / solutions engineering experience in a SaaS company
- Knowledge about how to respond to formal proposal procedures such as: Requests

for Information (RFI) and RFPs
- A consultative mindset of listening, understanding and anticipating customer needs
- Customer facing experience in the banking and Fintech industry
- Experience in presenting and pitching in front of Executive Level audiences

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