
Customer Relationship Manager
7 days ago
The Customer Relationship Manager is responsible to integrate at all levels of the organization to promote the delivery of a quality product and the professional and timely handling of customer work. He or She is responsible for management of the account from implementation to the life of the contract.
The Customer Relationship Manager will embrace company vision while living and promoting the company's core operating values.
- Be the primary point of contact for customers with regards to overall account management.
- Investigate and solve customer problems and handle any and all customer complaints.
- Assist Operations and Accounting on issuing accurate invoice/billing to Customers.
- Maintain accurate records of discussions or correspondence with customers.
- Create and present reports and business reviews to clients including but not limited to: status reports, meeting agendas and minutes, action logs, risk assessments, etc.
- Facilitate discussions, internal and external, on process efficiencies and drive the program until successful closure.
- Identify and pursue organic growth opportunities for closure by working closely with the sales team.
- Be proficient in the business process and technology enabling the processes so that interactions and deliverables with technical teams can be managed effectively.
The position requires technical understanding of high and low level design, infrastructure components, and preferably knowledge of document management workflow.
Customer Relationship Manager
**Responsibilities**:
- A minimum of 5 years’ of relevent experience with 3PL.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focussed on customer satisfaction.
- A bachelor’s degree in Administration or related field.
-
Customer Relationship Manager
10 hours ago
Singapore ISOLUTIONS CONSULTANCY PTE. LTD. Full time**Job brief**: Isolutions Consultancy Pte Ltd is looking for Customer Relationship Manager/s to build and retain relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image as well as to seek potential clients locally and overseas. To succeed in this role, you should be an...
-
Customer Relationship Manager
2 weeks ago
Singapore beBeeCustomerRelationship Full timeJob Title "> We are seeking a skilled professional to join our team as a Customer Relationship Manager. In this role, you will be responsible for developing and maintaining strong relationships with existing customers to drive business growth and retention.
-
Customer Relationship Manager
2 weeks ago
Singapore Logistics Executive Full timeCustomer Relationship Manager An experienced KAM is need to take the next step in their career and lead a team of 2-3 KAM's and also a small customer service team for this leading European logistics company which specialises in Luxury Fashion distribution and also FMCG distribution. Working across a small portfolio of clients, you will be spearheading the...
-
Customer Relationship Manager
7 days ago
Singapore CURVESERIES PRIVATE LIMITED Full timeBuilding and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. - Expanding the...
-
Customer Relationship Manager
2 days ago
Singapore Colt Technology Services Group Ltd. Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: A CRM is responsible for building and maintaining strong relationships with clients and customers with a primary focus on supporting Sales in bringing customers into our business and once onboarded, strive to make it effortless for the customers to do business with...
-
Customer Relationship Manager
7 days ago
Singapore WORLD FASHION LOGISTICS PTE. LTD. Full timeThe Customer Relationship Manager is responsible to integrate at all levels of theorganization to promote the delivery of a quality product and the professional andtimely handling of customer work. He or She is responsible for management of theaccount from implementation to the life of the contract. The Customer RelationshipManager will embrace company...
-
Customer Relationship Manager
7 days ago
Singapore ASE LEARNING PTE. LTD. Full timeAssisting the Customer Service Manager in developing and managing the team to achieve sets KPIs and Targets through the delivery of high levels of customer service experience. - Ensure area of responsibility is well managed and the overall daily operations are well coordinated and smooth. - To develop, manage and maintain strong relationship with...
-
Manager, Customer Relationship Management
7 days ago
Singapore VELTECH PTE. LTD. Full time**Customer Relationship Manager Skills and Requirements**: - Build and maintaining profitable relationships with key customers. - Oversee the relationship with customers handled by your team. - Resolve customer complaints quickly and efficiently. - Keep customers updated on the latest products in order to increase sales. - Expand the customer base by...
-
Customer Relationship Manager
1 week ago
Central Singapore Quick International Courier Full timeCustomer Relationship Managers build trusting relationships with clients and protect the brand by maintaining a positive image. CRM’s are responsible for many items related to overall account(s) support and work closely with the outside business development team. **YOUR ROLE** As a part of the business development, the CRM is responsible for managing...
-
Customer Relationship Manager
1 week ago
Singapore SYNOPSYS (SINGAPORE) PRIVATE LIMITED Full timeThe Manager of Customer Relationship Management leads a team of trusted advisors and customer advocates, helping our customers achieve success and maximize their return on investment with Synopsys solutions. You will leverage your strong customer management, business and sales acumen, leadership and technical skills to ensure you achieve the required...