Associate, External Relationship Management

**Description**

**About this role**

**Business Unit Overview**:
The International Cash Management Group manages a suite of products that includes Prime and Government Money Market and Ultra-Short Duration Mutual funds and Separate Accounts). BlackRock’s cash management style is designed to meet each client’s objectives of capital preservation, liquidity and yield - in that order. This philosophy is built on a risk-controlled framework, featuring careful analysis of credit, interest rate trends, and relative value opportunities which ultimately produce investment returns on a risk adjusted basis. Our disciplined approach to investing originated in 1973 when we pioneered the first constant-dollar money market fund dedicated to institutional investors.

**Job Purpose/Background/Responsibilities**:
The International Cash Management Group APAC Sales team is seeking a junior client support and relationship manager to support building and maintaining relationships with clients across Asia Pacific, based in Singapore.

The role will bring the individual into regular contact with stakeholders across the BlackRock business. Close interaction with all Cash business functions (Wider sales support team, Product Strategy, COO, Marketing and Portfolio Management) will be expected, as well as with other key businesses within BlackRock - counterparts in the Client Business sales teams, Legal and Compliance etc.

Primary responsibilities include:

- Establish, develop and maintain positive business and customer relationships
- Support the sales leads with preparation for internal and external client meetings to build relationships with new and existing accounts
- Work to coordinate efforts with internal and external stakeholders to ensure that during the new business account onboarding process, client needs are fulfilled effectively
- Manage and maintain regulatory policies and procedures to ensure the business is compliant
- Escalate and resolve areas of concern as raised by clients
- Provide analysis of the competitor landscape and market potential, track sales and management status reports
- Maintain CRM systems, sales pipeline and ensuring best practice record management across the sales function
- Recalibrate the Financial reporting for APAC Cash Management Group and circulate with the necessary stakeholders
- Contribute to our diverse and inclusive work environment

**Knowledge / Experience Required**:

- Preferred minimum 2-3 years of experience with client onboarding and relationship management background with an organised approach to work
- Knowledge of financial markets and understanding of the asset management industry
- Presentation and written communication skills
- Interpersonal skills to help foster an inclusive culture of teamwork and knowledge sharing
- Fluency in Mandarin and English required. Other Asian language skills desirable.

**Our benefits**

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

**About BlackRock**

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.