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Sales Account Manager
3 weeks ago
**Do you thrive with the responsibility of establishing and retaining customers? Then maybe Wrist Ship Supply is looking for you**
You will be reporting to the Team Leader in Singapore. In your role as Sales Account Manager, you are in-charge of processing customer’s sales queries, orders and special requirements.
**Area of responsibility**
- Establish & retain good relationship with existing and new Clients through frequent phone calls/contact
- Prioritize (Segmentation and priority of Clients), estimating and quoting of customers’ Request for Quotation - in a timely manner. Follow-up on quotes & deal with the Clients thru phone calls
- Ensure Clients Order corresponds 100% to our eventual Sales Orders, e.g. ensure amendment made (if any) and put Orders into action / alert Purchasers
- Prior to invoicing the Await-OK screen must be checked for any deferring quantities or missing prices
- Inform and Clarify with Owners/Vessels of any “offer” and / or special items or items which may:
- Be out of stock
- Being substitute offered (Orders)
- Non-returnable
- Update confirm quotation, release Sales Order for order preparation
- Undertaking ad-hoc management projects
- Customer Visits when required Handling of Customers Complaints (commercially)
- Make sure the invoicing details are correct
- Share knowledge with team on customers and best practices to ensure alignment
**Do you want to be part of Wrist?**
**About Wrist**
Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.
With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data transparency, automation, and convenience to our customers.
We continuously work on reducing our climate impact while at the same time proactively addressing our customers’ growing demand and need for responsible solutions and services.
From more than 30 locations worldwide, in all major shipping locations, 1,800 Wrist employees take pride in making it easy for our customers to order and receive marine supplies and services.
