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Regional Commercial Training Coach

2 weeks ago

Singapore Merck Group Full time

Work Your Magic with us

Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

The **Regional Commercial Training Coach** acts as an internal trainer on developing and enhancing skills, to foster a learning organization that supports the growth and success of our APAC Process Solutions business. This role is responsible for delivering commercial training in local languages, both in-person and virtual delivery.

The role can be based either in Singapore or Shanghai, China, and reports to Head of Education & Performance Consultancy.

**Your Role**:

- ** In-House Sales Training**: Delivering training on Consultative Selling, Strategic Selling with Perspective, Conceptual Selling with Perspective, Territory Sales Planning, Negotiation Skills, Techno-Commercial Skills, Data & Digital Skills.
- ** Sales Coaching Practices**: Collaborate with commercial team managers to enhance sales coaching practices, focusing on continuous improvement of coaching skills and data driven sales performance discussions.
- ** Skills Gap Analysis**: work with regional leadership teams to identify performance gaps in skills, behaviours, and mindsets. Recommend and implement suitable interventions to address thsee gap.
- ** Digital Tools Utilization**: Collaborate with the commercial excellence team and regional sales managers to promote the use of relevant digital tools, such as SFDC as a CRM, and sales/orders dashboards for actionable insights.
- ** Stakeholder Management**: Engage with assigned stakeholders to influence and promote the adoption of learning initiatives, fostering a culture of continuous learning.
- ** Quality and KPIS**: Ensure high-quality delivery and relevance of content for all programs. Align KPIs with stakeholders and report on progress.
- ** Embedding HIC Culture**: Promote the Company’s high impact culture (HIC) behaviour among yourself and peers.
- ** Training Coordination**: Provide physical coordination & logistic support for training sessions, as needed, based on location.

**Who You Are**:

- Bachelor’s degree in any discipline; a Master’s Degree is a plus.
- Preferred certifications as a trainer in core commercial skills forB2B (e.g. Strategic selling, Conceptual selling, Presentation skills).
- Trainer or Coaching certification is preferred.
- Minimal of 7 years of experience in commercial roles within the Biopharma / Life Science industry.
- At least 3 years of experience in sales/commercial leadership role is preferred.
- Strong understanding of Biopharma market, including current trends across geographies.
- Experience working with SMEs, managers and line employees, with the ability to coordinate complex educational projects.
- Proven track record in conducting training needs analysis, and identifying gaps in mindset, skillset, and behaviour.
- Demonstrated ability to advise, design and consult effective learning and behavioural change experience based on identified training needs.
- Experience managing multiple projects with tight timelines.
- Skilled in managing and influencing stakeholders in a complex organizational environment.
- Excellent written and verbal communication skills in English and Chinese. Proficiency in additional language (Korean or Japanese) is preferred.

**What we offer**:We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress