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Regional Technical Project Manager

2 weeks ago

Scotts Road, Singapore Reivernet Group of Companies Full time

**About Reivernet Group of Companies**

Reivernet has over 20 years’ experience focusing in managing complex networks. We currently support over 900 hotels across 35 countries and are proud to be endorsed by the five major global hotel brands.

**Purpose of the role**

The Technical Project Manager works with other sales roles and services delivery partners on customer network installs and upgrades. They ensure that these projects are scoped balancing technical requirements, alignment to Hotel brand standards and available budget. They also oversee projects are delivered on time and transitioned successfully to Reivernet for on-going management.

**Responsibilities**
- Collaborate with service delivery partners and the regional sales managers to align on a network design (bill of materials) and partner Statement of Work that best balances customer requirements and available budget or pricing expectations while meeting brand standards..
- Monitor project delivery timelines for in-flight projects, informing all internal and external stakeholders and working with service delivery partners to address any issues, avoiding customer and internal escalations.
- Ensure a smooth transition from network installs and upgrades to managed services support by completing pre-UAT reviews, accepting completed projects with complete and accurate documentation.
- Contribute to on-going alignment and improvement of project scoping and project management processes between service delivery partners and Reivernet.
- Create and collate project delivery reports by Brand detailing projects closed in past quarter, projects in-flight and progress and projects forecast for future quarters in preparation for Brand QBRs.

**Profile**:
Technical Project Managers are crucial in bridging gaps between technical delivery from a partner and the CSM/BDM, Regional GM and the Operations team.
Through technical expertise and project management methodologies, the TPM will have the ability to drive and lead critical aspects of project during implementation and closure. They are required to be influencial, persuasive and posses excellent communication skills both internally and externally.
Expert service and industry knowledge coupled with the ability to deal with cutomers and delivery partners at all levels, they are resourceful and can manage healthy tension.

We understand that not everyone may meet every qualification listed in our job postings. If you are passionate about this role and believe you have the skills and drive to succeed, we encourage you to apply. We value diverse experiences and perspectives, and we are committed to building an inclusive and supportive workplace. Your unique background and talents could be just what we need to grow and innovate together.