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Senior Manager, Digital Program Delivery

3 weeks ago

Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

**Be a Part of Something BIG**

The Singtel Group is Asia’s leading communication group. We provide a diverse range of services including fixed, mobile, data, internet, TV, ICT and digital solutions. We believe that the world is a better place when technology is used to help people and businesses communicate effortlessly. We make communication easier, faster and more reliable for our customers, while delivering value to our stakeholders.

The Group Digital Office (GDO) was established to align, accelerate and enable digitalisation efforts across the Group. We are enabling our people with digital mindsets, ways of working, capabilities and technologies. We are improving user experiences, automating operational processes, transforming the way we work, and developing our workforce with digital capabilities.

We are looking for a versatile and dynamic resource to join us as Senior Manager, Digital Program Delivery. To have a passion to engage and influence stakeholders at all levels and be skilled at orchestrating change in a highly matrixed organization. To lead the initiatives, to drive digital delivery, focusing on Automation area.

**Make an Impact by**
- Defines, coordinates, and drives the strategy agenda for the Group Digital Office.
- Identifies and develops new digital strategic initiatives and business models.
- Partners with multiple business stakeholders to translate strategy into actionable plans.
- Reviews, tracks, and assesses deliverables on business execution progression.
- Coordinates with strategic planning contacts across the Group Business Units.
- Leads and executes selected business/functional projects and initiatives.
- Program/Project Management:

- Leads or assists in digital transformation workshop facilitation.
- Engages with business and IT stakeholders as a program manager to drive strategic digital initiatives.
- Proposes AI and automation solutions that solve business challenges.
- Leads the project delivery for process automation initiatives.
- Responsible for program/project deliverables for assigned projects.
- Manages deliverables supported by internal delivery teams, partners, and suppliers.
- Accelerates the adoption of new automation capabilities across the Group.
- Resourceful self-starter with robust strategic thinking, problem solving and project management skills.
- Knowledge of AI/Process Automation Technologies. Certification in AI or Process Automation Technologies such as RPA, Microsoft Power Platform will be a plus.
- Familiar with digital concepts and technologies such as Artificial Intelligence, Intelligent Process Automation, Data Analytics, NLP, Design Thinking and Agile Methodologies.
- Good domain experience of enterprise corporate functions & services such as HR, finance, procurement.

**Skills for Success**
- Defines, coordinates, and drives the strategy agenda for the Group Digital Office.
- Identifies and develops new digital strategic initiatives and business models.
- Partners with multiple business stakeholders to translate strategy into actionable plans.
- Reviews, tracks, and assesses deliverables on business execution progression.
- Coordinates with strategic planning contacts across the Group Business Units.
- Leads and executes selected business/functional projects and initiatives.
- Program/Project Management:Leads or assists in digital transformation workshop facilitation.
Engages with business and IT stakeholders as a program manager to drive strategic digital initiatives.
Proposes AI and automation solutions that solve business challenges.
Leads the project delivery for process automation initiatives.
Responsible for program/project deliverables for assigned projects.
Manages deliverables supported by internal delivery teams, partners, and suppliers.
Accelerates the adoption of new automation capabilities across the Group.
Resourceful self-starter with robust strategic thinking, problem solving and project management skills.
Knowledge of AI/Process Automation Technologies. Certification in AI or Process Automation Technologies such as RPA, Microsoft Power Platform will be a plus.
Familiar with digital concepts and technologies such as Artificial Intelligence, Intelligent Process Automation, Data Analytics, NLP, Design Thinking and Agile Methodologies.
Good domain experience of enterprise corporate functions & services such as HR, finance, procurement.
- Preferably in Management Consulting, Business Planning/Strategy function or Digital Transformation program management
- Excellent interpersonal skills, with ability to create clear, compelling verbal/visual communications tailored to different levels.

**Rewards that Go Beyond**
- Flexi work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities

**We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.