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IT Assistant Manager/manager

2 weeks ago

Singapore WEALTH MANAGEMENT INSTITUTE LIMITED Full time

The Information Technology (IT) Assistant Manager/Manager is responsible to plan, oversee and manage the IT infrastructure for WMI. The role includes determining the IT needs of WMI and implementing the computer systems and network to fulfil the organisation’s information systems requirement.

**Key Responsibilities**:
1) ICT Project Management
- Design, implement, and project manage major IT projects including system procurement, development, and upgrades
- Identify opportunities and initiate improvement and updating of hardware, software and systems
- Provide and lead technical consultancy to various project teams to meet project objectives and requirements
- Manage external vendors to ensure technological systems continue to meet the requirements of WMI
- Ensure technical and security architecture are adhered to the policies and guidelines of WMI

2) Hardware Management and Maintenance - Work with respective vendors for oversight of all WMI’s ICT hardware including, but not limited to:

- Maintenance and configuration of servers and storage network
- Maintenance and configuration of computers and devices for use in training rooms
- Maintenance, configuration and distribution of laptops for staff use
- Maintenance and configuration of network printers and devices
- Maintenance and configuration of network devices including access points, wireless controller and firewall
- Maintenance and configuration of projectors, teleconferencing and audio video equipment
- Updating and managing the phone system
- Creating an IT replacement schedule to ensure all IT equipment are in good working condition

3) Software Management and Maintenance - Work with respective vendors for oversight of all WMI’s ICT software including, but not limited to:

- Training management system, learning management system, and other related information management system
- Computer operating systems
- Software deployment and management
- Management and maintenance of services related to proper functioning of campus website
- Staff training on appropriate use of software

4) Cybersecurity
- Work with respective vendors as main technical contact for cyber security matters
- Drive implementation of cyber security measures

5) Other responsibilities as assigned by Reporting Officer

**Requirements**:
**Minimum Education Qualifications**:

- Degree from a recognized University in information communication technology, computer science, or related field.

**Experience**:

- Minimum 3-5 years of relevant working experience

**Knowledge, Skills and Abilities**:

- Demonstrated ability to learn and adapt to changing technologies
- Excellent problem solving, logical thinking skills to isolate and identify potential issues in a complex environment
- Proven ability to deliver IT projects on time, within budget and of excellent quality
- Possesses relevant knowledge and experience in cloud technologies
- Good project management skills
- Excellent written and verbal communication skills