Data Analytics and Insights Manager

**Data Analytics & Insights Manager - Marketing Operations**

Data Analytics & Insights Manager within our Marketing Operations team will play an important role within our growing SBG ROI organization.

In this role you will have a major impact in helping our global marketing and sales teams not only understand the overall performance and health of our demand generation marketing initiatives using data and actionable visualizations, but also rely on you as a technically commanding business analytics lead and a POC for all data initiatives and projects within our team.

Moreover, we are looking for a well-rounded people manager who will play an integral part in leading and/or contributing to our future business strategy conversations related to revenue performance and various data projects as well as helping our wider org’s team building and culture growth.

**Responsibilities**:
- As one of the leads within SBG ROI’s Marketing Operation team, be the main point-of-contact for all things marketing business data queries, initiatives and projects for data integration, migration, analysis and reporting within our SBG organization and with our third-party data vendors-
- Own end-to-end marketing reporting & dashboard projects and analyses processes with our stakeholders within Global SBG Marketing teams, including managing business requirements gathering, owning project definition, stakeholder communication, deliverables, final presentations and post-rollout enablement-
- Be the main internal and external POC of all MOPS data related projects, a critical liaison between the team’s business stakeholders and the adjacent technical teams, balancing requirements and resources to solve business problems-
- Support and/or lead any ad-hoc or planned executive-facing presentations that help add clarity and visibility into the current status quo and forward-looking proposals for Marketing Operations team and/or SBG ROI org.-
- Reactively and proactively troubleshoot data and infrastructure challenges, work with our data and systems engineering teams to aid in maintaining and developing best-in-class data management practices-
- Project-manage select project and initiatives that help with our collective efforts as SBG ROI org to strengthen our revenue data telemetry fulfillment and intelligence-
- Manage a domestic and overseas-based team of analytics/BI professionals to help with reporting and analytics projects and initiatives within and outside of Marketing Operations-
- Work with our internal and extended teams that are stretched across the globe in different time zones; create, foster and manage relationships across different parts of the Cisco main and SBG organizations.-
- Excel in the opportunity to become one of our org’s APJC-based leads representing HQ priorities of our SBG ROI org**Requirements**:
- 6+ years of revenue (marketing & sales) operations analytics experience-
- 2+ years having managed domestic
- _and _overseas-based remote team of analytics/BI professionals-
- Experience working closely with internal stakeholders in Marketing, Sales and Engineering teams-
- Extensive experience and advanced proficiency in SQL (schema admin experience), Tableau (admin), Excel (index/match and advanced pivot) and Python (practical working experience working with numpy, pandas libraries)-
- Extensive experience working with relational databases, ETL troubleshooting/QA lead/support and solid understanding of snowflake schema-
- Previously played a key analytics role in multi-sourced data merge and integration projects-
- Solid knowledge and experience working with marketing and sales data within Salesforce and in managed relational databases, working with data engineering teams-
- Ability to command excellent communication and interpersonal skills; consistently demonstrate high levels of oral, writing and listening abilities, seen as a trusted partner within a global team-
- Have ability to work on multiple simultaneous assignments and high comfort level with assignment prioritization changes, as well as strong customer-service orientation-
- Have customer-focused approach for all our stakeholder-driven projects-
- Ability to juggle and execute on multiple priorities at the same time-
- Detail-oriented, passionate about data, analytics and automation