Senior Manager, Apac Wound Closure

Johnson & Johnson is currently seeking a Senior Manager, APAC Wound Closure & Biosurgery Supply Chain. This is a regional role based in Singapore.

Position Overview:
As an integral part of J&J MedTech Supply Chain organization that aspires to be the undisputed partner of choice for our customers as the world’s best-in-class supply chain, the regional Senior Manager, Wound Closure & Biosurgery is responsible for the overall planning processes and end-to-end supply chain orchestration for the 2 platforms Wound Closure and Biosurgery within Surgery Business Unit.

The main responsibility of this role is to optimize supply chain performance, consistently meet customer expectations and responsible for Integrated Business Planning (IBP) processes for Wound Closure & Biosurgery.

This role is a critical leadership position, responsible for the alignment of APAC Wound Closure & Biosurgery with the APAC Surgery Supply Chain, APAC Commercial and Global Supply Chain on strategy alignment and executions.

Expectation of the role is that he/she is the primary liaison with Global Supply Chain, Global Plan, Regional Commercial and market supply chain teams for accountable platforms (Wound Closure & Biosurgery) to ensure achievement of aligned business goals and objectives.

Key Responsibilities

With expertise in End-to-End Supply Chain process improvement, this individual will lead the Regional Planning Team and proactively coordinate cross-functional resources required for THREE major areas:
1. Customer Focus:

- Drive cross-functional collaboration to understand customer needs and translate external customer requirements into supply chain deliverables
- Set aligned target & manage service performance metrics for the specific platform (e.g., OTiFD, Backorder, MAPE/Bias, Inventory, ESO, GP etc.) and drive continuous improvements in this area
- Accountable for Wound Closure Healing & Biosurgery E2E supply chain - demand, supply and distribution planning processes that drive cost-effective inventory availability and gross profit, whilst ensuring customer service through a robust IBP process; provides leadership and guidance to teams and APAC markets
- Partner across Local/Regional/Global stakeholders to execute IBP according to blueprint. Drive balancing demand vs. supply decisions + eventual product allocations
- Responsible for regional Wound Closure and Biosurgery IBP with regional Surgery IBP/DP Lead and global SC & Plan teams
- Drive cross-functional collaboration with finance and commercial partners to reconcile and synchronize demand with sales expectations, delivering optimal customer service to end customers whilst managing inventory to target level
- Provide clear leadership vision to teams and markets to attain process efficiencies by continually reducing forecast error whilst increasing customer service performance
- Initiate actions/programs to drive significant improvement of service KPIs & agility (e.g., direct-ship, Inventory entitlement model, etc.), be accountable on the regional execution through strong collaboration with Global, markets and functional partners
- Partnering with Regional Surgery IBP/DP Leader, align Regional Consensus Demand Forecast for Operational and Strategic Planning for Global Manufacturing Capacity Planning with right E2E Network and Inventory
- Liaise with Global, Market & Commercial partners to drive resolution of major supply issues for Wound Closure & Biosurgery platforms
- Lead & Manage the regional execution of Wound Closure & Biosurgery Global & Market Transformational Program
- Identify and prioritize customer centric End-to-End Supply Chain solutions, whilst simplifying and standardizing for impact (Faster, Fewer, Bigger, Better)

2. Excellence in Execution:

- Drive changes and new ways of E2E Value Chain thinking, introducing and leveraging best practices, learning models and process excellence principles, all in the pursuit of core planning and end-to-end supply chain excellence
- Develop and optimize to ensure that appropriate planning processes and systems are in place to execute the planning operations
- Improve overall supply network agility to increase our ability to respond to Customer needs in local markets. Ensures initiation of corrective actions with the functional organizations when performance varies to target
- Collaborate with Global Plan and Functional Teams (Quality, RA, PLAN, SOURCE, MAKE, DELIVER, IT) to develop and implement end-to-end supply chain excellence and customer service, including developing product supply strategy to effectively meet market requirements (labeling, late-stage customization, lead-times, cycle-times, service levels)
- Establish processes for managing the Tender Planning, RA License expiry & renewal etc.
- Interface & manage the escalation point between Regional Franchise Supply Chain, Finance and Wound Closure & Biosurgery platform Global Plan & Commercial Partners
- Organize and present information that ensures timely for