Manager/senior Officer, Mortgage Business Executive
2 weeks ago
**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
The **Retail **function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.
**Personal Financial Services**
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
**Responsibilities**:
As a Mortgage Business Executive supporting the Mortgage Sales Teams, you will be responsible for tracking & reporting MIS information, supporting all the office administrative duties and providing support to our Mortgage Specialist/Housing Loan Specialists/Property Specialist
- Effectively manage and track sales numbers
- Prepare reports for timely submission to Management
- Prepare presentation decks for Meetings/Newsletter
- Maintaining the Team’s directory, organization chart and coordinating all other staff related matters
- Provide extended support to assist in system related matters
- Deliver superior customer servicing and contribute to the overall Mortgage Sales customer service experience
- Assist and liaise with customers’ requests
- Administrative and documentation support and to ensure compliance with Bank’s policies and procedures
- Ensure data integrity and completeness by performing steps required to ensure information/demographic details are updated in Bank’s systems (BWCIF/CRM)
- Coordinating Office Assets & Business Continuity Plan
- Coordinating all Administrative duties including payment claims, courier logistics, liaising with third party stakeholders
- Liaising effectively with internal stakeholders and the Specialists
- Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor/s
**Job Requirements**:
- A recognized University Degree/Diploma
- At least 2 years’ working experience in Retail Banking
- Able to work independently as well as in a Team
- Possess good inter personal skills
- Proficient in Microsoft Office such as Word, Excel, Powerpoint & Access
**Be a part of UOB Family**:
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