Executive / Senior Executive, Student Support

2 weeks ago

Central Singapore Emprego SG Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Full Time**Salary**
- $2,900 - $5,100 Per Month**Date Posted**
- 44 minutes agoAdditional Details

**Job ID**
- 107884**Job Views**
- 1Roles & Responsibilities

Events Management (70%)
Work with internal and external stakeholders on administrative, operational, and logístical responsibilities, for university-wide events such as Convocation, Orientation, focus group discussions, which include:

- Leading and managing conceptualised production of graduates’ videos and testimonials.
- Developing social media content to enhance student engagement. e.g. contests or campaigns.
- Managing website design and content for university-wide events.
- Managing and recruiting a pool of student ambassadors and volunteers.
- Designing of events related publication materials (newsletters, eDM, etc.)
- Providing administrative support for student welfare and disciplinary matters.
- Any other projects, as assigned by your supervisor.

Quality Service Management (30%)
Develop, monitor, and analyse operation team’s quality indicators to drive continuous improvement of organisational processes, which include:

- Performing quality audits and root cause analysis to identify areas of improvement.
- Driving continuous improvement with the implementation of SOPs and work process improvements.
- Any other quality management related duties, as assigned by your supervisor.

**Job Requirements**
- Degree holder with at least 5 years of working experience and proven track record in events management and operations
- Experience in quality improvement in Call Centre/ education sector will be an advantage
- Excellent written and spoken communication, customer service and interpersonal skills
- Resourceful team player who is able to work independently and displays initiative
- Mature, meticulous and possess a high level of discretion and integrity
- Able to multi-task and possess project management skills

Tags

executive

senior

executive

student

support

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