Chief Operating Officer
6 days ago
Luxe Achats Pte Ltd is a high-growth stage start-up established in 2020. We are a rapidly growing startup in the luxury e-commerce sector, dedicated to offering range of high-end products. We aim to give a highly personalized shopping experience for our customers by getting the best product selection directly from the brand stores. We are looking for a Chief Operating Officer (COO) who will be instrumental in steering our company's operational capabilities to new heights and achieving our ambitious goals.
**Key Responsibilities**:
- Develop and execute a comprehensive strategy to promote business growth, enhance operational efficiency, improve productivity and increase profitability ensuring alignment with company's vision
- Oversee the development and management of e-commerce growth plans, sales channel strategy focusing on customer acquisition
- Drive operational excellence, logistics cost reduction and improve delivery time focusing on customer experience
- Manage relationships with stores, outlets and, partners to ensure product excellence and operational efficiency.
- Ensure compliance with legal and regulatory requirements in all operational aspects.
- Oversee P&L including budgeting, forecasting, and ensuring operational activities align with financial goals.
- Work closely with the CEO/Director and team to ensure that operational strategies and initiatives fully integrate with the company's long-term vision and goals
**Qualifications**:
- A minimum of 8 years of experience in operations roles, with at least 3 years in a management position within the e-commerce or retail sector.
- Proven track record of scaling operations in a fast-paced, growth-oriented environment.
- Strong understanding of the luxury market, consumer trends, and digital commerce technologies is preferred
- Exceptional leadership skills, with the ability to inspire and mobilize a diverse team towards achieving common goals.
- Excellent analytical, problem-solving, and decision-making capabilities.
- Strategic thinker with a hands-on approach to tackling challenges and seizing opportunities.
- Strong communication and interpersonal skills, capable of building and maintaining relationships with internal and external stakeholders.
- Bachelors in Engineering, Business, Operations Management, or related field with MBA in business related field preferred.
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