Country Technology Manager

1 week ago


Singapore TENTEN Partners Pte. Ltd. Full time

**International Bank Seeking Experienced IT Service Delivery Manager**:
Our client, a reputable international bank with a large presence in Singapore is currently looking for a Country Technology Manager (IT Service Delivery Manager) to lead their activities in change enablement, service level management, service desk & incident management, and problem management.

**Responsibilities**:

- Maintain the Bank’s Technology infrastructure capability, supporting the business activities across Retail, Wealth & Private Banking Segment.
- Coordinate activities under IT Service Management processes such as Monitoring & Event Management and Availability Management.
- Support the business activities across Retail, Wealth & Private Banking Segment, ensuring full compliance with all Country and Group policies, statutory regulations, local banking laws, anti-money laundering regulations and industry practices.

**Requirements**:

- At least 8 to 10+ years of Retail, Wealth & Private Banking or Financial Services domain and has touched on a ITSM practices, IT Service Delivery in a bank.
- Understanding of Cloud Hosting, such as Infrastructure as a service, Platform as a service and Software as a Service, DevOps Processes.
- Excellent communication and senior stakeholder management skills.
- Service Management Certifications.

LI-JK1


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