Branch Manager

7 days ago

Singapore Big Corridor Sdn Bhd Full time

**Job Title: Branch Manager**

**Reporting Line: Area Sales Manager**

**Role Overview**:
The Branch Manager is responsible to support the Area Sales Manager on overall business results, sales budget, operational excellence as well as continued sales growth for the assigned branch. He/She is also required to support the whole team on operational scope and foster a positive environment according to Porcelain’s operational standards.

**Responsibilities & Duties**:

- Oversee the activities and performance of the branch(s) assigned and executing business continuity plan when necessary
- Ensure the success of business results and sales budget by proposing a business plan to the Sales & Operations Manager
- Monitor and ensure ratings for Daily Client Satisfaction Survey (DCSS) and Net Promoter Score (NPS) meets KPI
- Timely submission of rosters, sales, and operation reports
- Involve in the planning and execution of all marketing and tactical promotion mechanics
- Support and coordinate with marketing on lead generation.
- Lead and manage monthly target setting for each therapist
- Manage customers package plans by working closely with Client Relations and Customer Success team
- Coach & lead the sales teams on Porcelain selling methods and tools
- Resolve, track, and monitor customer feedback and complains
- Maintaining the store standard through monthly store audit, identifying, and solving areas of improvement.
- Lead and responsible for store audit and inventory checks
- Regular staff performance evaluation and identify performance gaps
- Developing sales team through motivation, counselling, and meeting to the standard of Porcelain Treatments and Product knowledge
- Recognise employee achievements and encouraging excellence in the work environment
- Coordinate trainings when there is new product and treatment offerings
- Interact with customers on a regular basis to ensure satisfaction and gain useful feedback

**Job Requirements**:

- Minimum 6 years of experience in Beauty/Spa industry and experience managing a team
- Sales experience is an added advantage
- Digitally proficient and MS Office Application (Words, Excel & PowerPoint)
- Strong communication and interpersonal skills
- High-level of initiative and service orientation
- Team player with positive attitude and pleasant disposition

**Salary**: $3,000.00 - $3,600.00 per month

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- team management: 6 years (preferred)
- Beauty/Spa: 6 years (preferred)
- Retail sales: 6 years (preferred)

Work Location: One location

  • Branch Manager

    2 weeks ago

    Singapore THE IYO BANK, LTD. SINGAPORE BRANCH Full time

    1. Responsible for all the aspects of branch's activities and operations. Oversee all the ongoing projects and operational infrastructure (including accounting, financing, legal, client management) in close liaison with the Japan HQ. 2. Work closely and build relationships with shipping companies (both Japanese and global), in order to further promote the...

  • Branch General Manager

    2 weeks ago

    Singapore STARLUX AIRLINES CO., LTD. SINGAPORE BRANCH Full time

    Direct and manage the entire Singapore Branch, its operations and all personnel within. Devise action plans to promote and sell Company services and products to meet sales targets and increase market share. - Contribute to the strategic direction of the Branch as a member of senior management. Execute and authorize business engagements, contracts, and...

  • Branch General Manager

    7 days ago

    Singapore TAISHIN INTERNATIONAL BANK CO., LTD. SINGAPORE BRANCH Full time

    Job Responsibilities 1) Maintain and compliance with the criteria for the appointment set out in the MAS Notice 622A at all time. 2) Lead, direct and control the activities of the Branch, profit centre and all the operations of the organisation. Responsible for the management and conduct of the business of the Branch. 3) Establish and oversee budgets,...

  • Branch Manager

    15 hours ago

    Singapore LUNGTEH SHIPBUILDING CO., LTD. SINGAPORE BRANCH Full time

    20 years exp **Roles & Responsibilities** - Responsible in managing branch personnel duties and responsibilities - Responsibile in budget control and management - Manage boat maintenance schedule, troubleshooting, able to read boat drawing as well as evaluation of boat repair works - Lead team to acheieve productivity - Manage staff roaster and ensure...

  • Branch Manager, Branch Banking

    2 weeks ago

    Singapore OCBC Bank Full time

    **Branch Manager, Branch Banking** **-** **(**240001SJ**)** **About OCBC** Having purpose and making a real impact drives what we do at OCBC, for our customers, colleagues and the community. People count on us to deliver an amazing banking experience, but more importantly one that is uncomplicated and complements their changing lifestyle and business...

  • Branch Manager

    3 weeks ago

    Singapore Bank of China Limited Singapore Branch Full time

    Overview Oversee the branch's overall operations, including business management, risk control, transaction processing, and personnel administration. Develop and implement departmental objectives aligned with the bank's strategic goals, while optimizing workflows and ensuring regulatory compliance. Maintain effective communication with business units,...

  • Branch Manager, Branch Management

    7 days ago

    Singapore OCBC Full time

    Overview Join to apply for the Branch Manager, Branch Management - AVP role at OCBC Join to apply for the Branch Manager, Branch Management - AVP role at OCBC Who We Are As Singapore’s longest established

  • Branch Manager

    2 weeks ago

    Singapore HONG HOY CONSULTANCY PTE. LTD. Full time

    **Branch Manager Responsibilities**: - Train employees and evaluate their performances. - Create strategies to ensure that sales targets are met. - Prepare reports on sales. - Create and maintain relationships with clients. - Liaise with other branches to share strategies. **Branch Manager Requirements**: - Excellent organizational skills. - Ability to...

  • Branch Manager

    7 days ago

    Singapore Bank of China Limited Singapore Branch Full time

    Overview Oversee the branch’s overall operations, including business management, risk control, transaction processing, and personnel administration. Develop and implement departmental objectives aligned with the

  • Branch Manager/assistant Manager

    7 days ago

    Singapore LUNGTEH SHIPBUILDING CO., LTD. SINGAPORE BRANCH Full time

    Responsible in managing branch personnel duties and responsibilities Responsibile in budget control and management Manage boat maintenance schedule, troubleshooting, able to read boat drawing as well as evaluation of boat repair works Lead team to acheieve productivity Manage staff roaster and ensure adequate manpower deployment and smooth running of...