Creative Services Team Lead

In the **Creative Services Team Lead **role at Shuttlerock, you’ll have a strong project management background, and are well-versed in best practices and managing complex accounts/scopes of work. You’ll work with Client Partners and oversee the Creative Strategy team to launch client deals, and ensure the client needs are understood, briefed well, and projects are delivered on time at a high level of quality. You’ll also work with Partner Program Managers to deliver programs for platform partners who bring qualified leads to channel sales, to ensure a high level of conversion.

**Responsibilities**
- Deliver best-in-class service to our customers through project management, and creative expertise
- Deliver creative projects within committed timeframes
- Work directly with channel partners (e.g. Meta, TikTok, Google), advertisers, and their agencies
- Package our product suite in the most compelling way relative to a brand's objectives
- Build strong client relationships by way of reputation both within our brands and across our main channel partners (e.g. Meta, TikTok, Google)
- Work with your clients’ creative and media buying teams to learn their brand guidelines and communicate them to Shuttlerock internal production teams
- Collect and share out industry creative trends, new service offerings, and best practices to educate clients and internal teams
- Create and lead content distribution to clients and channel partners
- Partner with central teams to deliver relevant feedback and ideas that enhance our content and product roadmap
- Strong team leader that works well with other team members and where there is ambiguity sees an opportunity to define and lead

**Attributes & Competencies**
- Creative and strategic mindset
- Awareness and comprehension of brand building
- Digital media proficiency
- Project management skill set
- Works well with others, strong team leadership
- Customer-focused

We believe, Diversity, Equity & Inclusion are key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for digital creative. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

**About Shuttlerock
Shuttlerock is a creative subscription platform delivering unrivaled speed and limitless scale, unlocking new potential in digital marketing. Its proprietary platform leverages designers and technology to quickly create high-performance mobile video ads using a single visual asset as simple as a still photo. The resulting ads allow agencies and brands to maximize existing creative for a wider audience.

Founded in 2011, Shuttlerock is providing guidance on effective digital marketing all over the world in over 30 languages and is one of the leading Facebook and Instagram Marketing Partners. The company has offices in New York, Austin, Berlin, Paris, Singapore, Tokyo, and Nelson, New Zealand.

We value diversity — in backgrounds and in experiences. In order to deliver inclusive creative, we need people from all backgrounds and swaths of life to help build the future of Digital Marketing. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking team members that are not only strong in their own aptitudes, and also committed to enabling each other's growth.