Executive - Customer Claim

1 week ago


Jurong, Singapore GECO Asia Full time

**Job Requirements and Qualifications**:

- Minimum 2 years relevant work experience in a supply chain / logistics related role
- Highly motivated independent worker with minimum guidance required
- Ability to work in an international and intercultural context
- Good interpersonal and communication skills
- Strong analytical and time management skills

**Job Roles and Responsibilities**:

- Manage customer claims for parts delivery discrepancies
- Ensure efficient and reliable communication to the customers as well as to all related parties
- Manage the issuance of credit/debit notes in line with the process description and policy
- Ensure claim database kept up to date and prepare KPIs for management reporting
- Assist in parts return to vendor, related to parts claims
- Liaise with IT department for parts claim system related issues
- Any other reasonable assigned tasks



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