Sales and Service Quality Consultant
2 weeks ago
**Location**
Singapore, Central Singapore
**Job Type**
**Salary**
$2,500 - $8,000 Per Month
**Date Posted**
3 hours ago
Additional Details
**Job ID**
95552
**Job Views**
1
**Job Description**:
Roles & Responsibilities
We are looking for an ambitious and energetic Sales & Service Quality Consultant to support the company’s growth strategy. The role and responsibilities of the successful applicant will include, but not limited to, the following:
1) Identify sales leads, pitch goods or services to new clients and maintain a strong working relationship with customers.
2) Conduct research to identify new market and customers’ needs, and following up with new business opportunities, converting them into business opportunities.
3) Manage the sales process from cold-calling, to prepare sales quotation, make presentation to clinche the deal, follow up with contracts and re-contract etc.
4) Work with Ops and HR to ensure business clinched are delivered successfully
5) Collaborate with Ops & HR to continuously improve service provision and processes and ensure customer satisfaction
6) Arrange and attend business briefings/meetings with prospective or existing clients
7) Prepare and present regular reports to management on business development.
8) Create a strong company branding through good customer reviews and service culture
9) Maintain a positive attitude that inspires co-workers and clients to grow the business
10) Build goodwill with new and existing customers through initiatives such as year-end corporate gifts and participate in CSR projects.
11) Introduce innovative ways to engage customers and improve customer engagement.
12) Support projects that will build company branding in the industry
Tags
sales
and
service
quality
consultant
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