Customer Success Manager, Major Accounts

**Who is Tenable?**

Tenable® is the Exposure Management company. 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 60 percent of the Fortune 500, 40 percent of the Global 2000, and large government agencies. Come be part of our journey

**What makes Tenable such a great place to work?**

Ask a member of our team and they’ll answer, “Our people” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together

Tenable has an immediate need for a Customer Success Manager who will be responsible for establishing and driving sales activities for our software products within a designated geography. You will be expected to penetrate and prospect named accounts for new business as well as establish and work with partners in a specified market space.

**Your Role**:
Tenable has an immediate need for a Customer Success Manager who will be responsible for establishing and driving sales activities for our software products within a designated geography.

Companies today are grappling with an ever expanding IT landscape encompassing tradition IT devices and modern assets such as IoT, DevOps and operational technology. In this era, it is more important than ever before for companies to have visibility of their attack surface and the vulnerabilities therein. Tenable’s vision is to help our customers develop this visibility and manage their Cyber Exposure; significantly improving their IT security.

Your role will involve working with designated existing customers to guide them towards a more secure Cyber Exposure practice and as a result ensure value for existing revenue and uncover opportunities for further expansion in Tenable’s services

**Your Opportunity**:

- Collaborate with customers to define improvements in their IT security roadmap in a consultative manner.
- Meet Quarterly & Annual Revenue Targets, including renewals, upselling, and cross-selling.
- Drive revenue growth by prospecting, qualifying, selling, and closing deals within existing enterprise client accounts.
- Regularly provide weekly, monthly, and quarterly forecasts.
- Nurture client relationships throughout the entire sales cycle, offering consultative solutions to enhance customers' security practices, particularly in IT vulnerability management.
- Conduct both individual and group sales presentations.
- Offer account management services within a designated territory.
- Maintain diligent records of customer information, forecasts, and reports.
- Develop and update prospect and customer lists using strategic marketing data and other sources for sales leads.
- Collaborate with the Marketing and Channel teams to plan and strategize marketing activities for end users and channels.

**What you'll need**:

- Must have experience selling On-Demand, SaaS (Software as a Service) solution or subscription based product to a diverse customer base
- BA/BS degree and 7+ years of sales experience focused on growing existing business or new business
- Large account management or project management experience
- Proven track record for closing large and mid-size companies
- Ability to adapt, overcome objections, and learn complex solutions
- Strong time management skills
- Create new business opportunities through in-depth conversations and relationship building
- Proven track record of growing business from an established client base.
- Strong time management skills.
- Consistent and documented track record for achieving monthly/quarterly/annual target metrics
- Strong oral and written communication skills are a must
- Ability to work in a fast paced, team environment with revenue deadlines

**And ideally**:

- Network Security background

If you’ve reached this point, and you’re still not sure if you should apply..Just do it We’re human and we don’t fit a perfect mold. Having diverse backgrounds, experiences and perspectives, that’s a good thing If you’re coming from outside of the cyber industry - great If you’re looking to try something new - awesome All we ask is you bring passion to all that you do, crave creativity and innovation, and embrace the hard work of gaining new skills and accepting big challenges.
- We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels._