Customer Service Representative

2 days ago

Geylang, Singapore RIKECOOL AUTOMOTIVE FILM PTE. LTD. Full time

Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you to join our dedicated customer service team as a Customer Service Representative

At Rikecool, we take pride in delivering top-notch service to our valued customers. As a Customer Service Representative, you will be the face and voice of our company, creating lasting impressions through warm greetings and friendly interactions. Your primary responsibility will be to ensure that every customer receives the assistance they need promptly and efficiently.
- Working days: Monday to Saturday
- Working time: Mon-Fri (10am to 7pm) | Saturday (10am - 2pm)

**Responsibilities**:

- Greet customers with a warm and friendly welcome, making them feel valued and appreciated from the moment they walk in.
- Address customers' enquiries and concerns, providing sound advice and effective solutions to meet their needs.
- Manage customers' expectations and requests, going the extra mile to ensure their satisfaction.
- Conduct visual inspections on vehicles during takeovers, ensuring a seamless handover process.
- Liaise with film installers to coordinate and execute job requirements accurately.
- Inform customers about the collection time of their vehicles, keeping them informed every step of the way.
- Handle payment collections and settlements efficiently and accurately.
- Perform outgoing checks with customers during vehicle handovers, ensuring all details are covered.
- Update and maintain the appointment schedule, ensuring optimal time management and service efficiency.

**Requirements**:

- Previous experience in customer service or automotive industry is advantageous.
- Outstanding interpersonal and communication skills to engage effectively with customers and team members.
- Strong problem-solving abilities, able to provide practical solutions and resolve customer issues.
- Detail-oriented with good organizational skills to manage appointments and handle payments accurately.
- Positive attitude, team player, and a passion for delivering exceptional customer experiences.
- Good knowledge in cars is a plus.

Join our team and become part of an organization that values its employees, fosters growth, and places customers at the heart of everything we do

**Job Types**: Full-time, Fresh graduate

**Salary**: $2,200.00 - $2,600.00 per month

**Benefits**:

- Professional development

Supplemental pay types:

- Overtime pay

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Geylang, Singapore LEATHERSOLUTION PTE. LTD. Full time

    We are seeking a customer-focused individual to join our team as a Customer Service Representative for our Leather Goods, cleaning and restoration services. As a Customer Service Representative, you will be responsible for handling inbound customer queries, providing exceptional service, and resolving customer concerns promptly and accurately. Your primary...

  • Customer Service Representative

    6 days ago

    Geylang, Singapore RIKECOOL AUTOMOTIVE FILM PTE. LTD. Full time $200 - $2,600 per year

    Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you to join our dedicated customer service team as a Customer Service Representative At Rikecool, we take pride in delivering top-notch service to our valued customers. As a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Geylang, Singapore Cellotape Pte Ltd Full time

    Cellotape Pte Ltd is a distribution company established in 2010. We specialise in custom print identification and nameplates. We are looking for a local resident, permanent full time position. **Customer Service Representative** Duties and Responsibilities: - Strong communication skills, proactive in problem-solving. - To follow up closely with...

  • Customer Service Representative

    3 days ago

    Geylang, Singapore XMEK Full time $1,000 - $4,128 per year

    Summary of the RoleThe function of the Customer Sales and Service Representative is to provide direct support to the Sr. Strategic Business Development Manager and Account Managers across Asia Pacific and the Middle East with a unique opportunity to pioneer and grow our Singapore entity. Primary focus is on Customer Service with the role requiring...

  • Customer Relations Representative

    5 days ago

    Geylang, Singapore NF Dental Group Full time

    **Customer Relations Representative Job Description** The Customer Relations Representative primary role is to schedule patients into the clinics' books by answering product and service questions; suggesting information about other products and services. Works in tandem with the clinical team and marketing team. Rely on instructions and pre-established...

  • Customer Success Representative

    2 weeks ago

    Geylang, Singapore NF Dental Group Full time

    **Customer Success Representative** The **Customer Service Representative** primary role is to schedule patients into the clinics' books by answering product and service questions; suggesting information about other products and services. Works in tandem with the clinical team and marketing team. Rely on instructions and pre-established guidelines to...

  • Customer Service Officer

    7 days ago

    Geylang, Singapore PHYLUX PTE. LTD. Full time

    **PHYLUX PTE LTD** An Integrated Solution Provider for Home/Office/Commercial/Industrial offering Lightings, Ceiling fans, Home Automation, Sanitary, Kitchen wares, Curtains, Digital Locks and Furnitures Distributor and/or Authorised Dealer for International Branded Home Improvement Products Energy Saving DC Fans e.g - Big Ass fans / Haiku fan...

  • Medical Sales Representative

    2 weeks ago

    Geylang, Singapore Bludone Medical Pte. Ltd. Full time

    Sales Representative / Promoter: Role Description: - Passionate & Customer-Oriented - Experience in Sales - Good Customer Service and Communication Skills - Promote Surgical Instruments - Working in a Family-Friendly Environment Benefits: Daily Allowance with Basic Salary of $1,500 - $2,000 Permanent Position, Only Singaporeans/PRs may apply Working Hours...

  • B2b Sales Representative

    2 weeks ago

    Geylang, Singapore Redwood Advance Pte Ltd Full time

    **Responsibilities**: 1. Representing & promoting of clients product/services 2. Reaching out to merchants (B2B) 3. Familiarize with product knowledge and compliances 4. Assist Businesses in the boarding process (if required) **What you will learn**: 1. Develop Business Communication Skills 2. Building Leadership Skills 3. Opportunities to talk to...

  • Customer Service Executive

    2 weeks ago

    Geylang, Singapore Knight Frank Full time

    **Responsibilities** Pre-handover Inspection - Conduct pre-handover visual inspection of units. - Liaise with main contractor on rectification of identified defects. - Monitor rectification of identified defects by the main contractor and report to client when rectification is complete. - Preparation of handover kits which includes (without limitation)...