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Middleware Expert

3 weeks ago

Singapore Crédit Agricole CIB Full time

Job description

**Business type**:

- Types of Jobs - Information systems / IT Project management

**Job title**:

- Middleware Expert

**Contract type**:

- Permanent Contract

**Job summary**:
**Department and mission overview**
- A technical expert that will leverage on automation and develop continuous delivery operations. Leverage on automation practices and tools to increase service value and develop continuous delivery operations.
- Key Responsibilities
- The Middleware Expert will be on boarded in the middleware team (23 members) and specifically to the WAS/MQ (Web & Application Servers / MQ) team. This team manage the global production services and project management for the scope covering Java Web and Application Servers, Java Deployment Tools, IIS and MQ Series products.
- Global production service operations support in middleware technologies and platforms
- Accountable the overall service reliability, availability and stability of the technical scopes
- Provide technical expert support for managed workloads, including analyzing and resolving incidents, problem, service request and change process management
- Partner with the development, project and business teams to understand requirements and technical specifications to participate in project deliverables activities
- Drive through culture of continuous improvements for the production environment through automation or manual work and performance hygiene
- Technical analysis of production platforms to identify and remediate performance issues
- Work collaboratively in teams and develop meaningful relationships to achieve common goals
- Engage in several DevOps disciplines, namely CI/CD, Continuous Test, Continuous Monitoring, and Continuous Compliance
- Operation and further development of middleware platforms and the associated interfaces
- Development of self-service interfaces and their workflows
- Exercise specialist responsibility in strategic projects and initiatives

Position location

**Geographical area**:

- Asia, Singapore

**City**:

- Singapour

**Minimal education level**:

- Bachelor Degree / BSc Degree or equivalent

**Academic qualification / Speciality**:

- Minimum Bachelors in Computer Science / Information Technology / Computer Engineering or equivalent

**Level of mínimal experience**:
6-10 years

**Experience**:

- Minimum 4 to 6 years of experience in the following technical platforms:

- o Operating Systems: Linux, Unix, Windows
- o Middleware Technologies: JBoss, Websphere, MQ Series, Tomcat, IIS
- o Monitoring and Data analytics tools: Nagios, OMi, ServiceNow, PowerBI, Geneos
- o Scripting tools: Java, Shell, Python

Advantage if you have the following:

- Experience in cloud infrastructure design and maintenance
- Experience working in the banking / financial institution

**Required skills**:

- Ability to work on shift with on-call support on rotation
- Excellent communication, interpersonal and logical skills
- Customer service and a team player mindset

**Technical skills required**:

- Good experience of ITIL Service Management framework such as Incident, Problem, and Change processes
- Experience in one or more of the following cloud platforms: Docker, Kubernetes, AWS
- Experience in several of the following technical platforms:

- o Jenkins, Ansible, Elastic Search, Rundeck, GIT, Nexus, Databases

**Languages**:

- English, French