Current jobs related to Customer Support Specialist - Singapore - MESH BIO PTE. LTD.

  • Customer Support Specialist

    2 weeks ago

    Singapore STACS Full time

    **Customer Support Specialist**: We are looking for a Customer Support Specialist to assist our customers when exploring or/and using our products and services. - The Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this...

  • Customer Support Specialist

    2 weeks ago

    Singapore SGiMED The Healthcare Systems Company Full time

    For the role of Customer Support Specialist, you are someone who is proactive and has a keen eye for details. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able...

  • Customer Support Specialist

    2 weeks ago

    Singapore TRAACKR Full time

    Company Description **Company Description** **Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally native indie...

  • Customer Support Specialist

    1 week ago

    Singapore JK Technology Full time

    Job Title: Customer Support SpecialistWe are looking for a highly skilled and dedicated Customer Support Specialist to join our team at JK Technology.The ideal candidate will have a strong passion for delivering exceptional customer service, be able to work in a dynamic environment, and possess a strong understanding of sales operations.Key...

  • Customer Support Specialist

    2 weeks ago

    Singapore Crown DIgital Full time

    **The exciting work at Crown Digital includes and not limited to**: We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include recording and resolving customer queries, recommending solutions and guiding product users through...

  • Customer Support Specialist

    3 hours ago

    Singapore Reeracoen Singapore Pte Ltd Full time

    Our client, a high-growth e-commerce office furniture company is currently looking for a Customer Support Specialist to join their team. The main responsibility is to assist with the company's e-commerce sales division. The incumbent will learn how to assist with the existing customer database, generate analytical reports, evaluate the data and identify...

  • Customer Support Specialist

    1 week ago

    Singapore Mobbin Full time

    **About Mobbin**: Our mission is to empower the world to design great digital experiences. The Mobbin platform helps product designers, product managers and UI/UX researchers find highly-relevant references to their design problems. We are the world's most extensive app design reference library, serving over 500,000 registered users on our...

  • Technical Support Specialist

    1 week ago

    Singapore Morgan Philips Specialist Recruitment Full time

    Your Next Company My client is a Cloud SaaS based Technology solutions company with presence across 25 countries. Their clients range across 17,000 hotels in more than 150 countries and with their rapid expansion, they are looking to hire a Technical Support Specialist (Japanese) into the team. What You Will Be Doing Ensure processes are followed for...

  • Customer Support Specialist

    1 week ago

    Singapore THE ALTERNATIVE STORY LEARNING CENTRE PTE. LTD. Full time

    We are seeking a Customer Support Specialist to join our team at THE ALTERNATIVE STORY LEARNING CENTRE PTE. LTD.Job DescriptionAs a Frontline Operations Officer, you will be the first point of contact for customers and will provide administrative support to our teachers and customers. You will be responsible for engaging with customers, resolving issues, and...

  • Customer Support Specialist

    7 days ago

    Singapore VAULT DRAGON PTE. LTD. Full time

    **We believe there is a better way to deliver healthcare in Asia** Together, our passionate and multicultural team aims to transform the regional digital healthcare space to an integrated, seamless and efficient healthcare ecosystem. Backed by prominent venture capitalists in the region we hope to achieve our simple vision. We want to build Asia’s Google...

  • Administrative Support Specialist

    1 week ago

    Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    About UsHays Specialist Recruitment Pte. Ltd. is a leading recruitment agency that provides staffing solutions to businesses across various industries.Role SummaryWe are seeking an experienced administrative professional to join our team as an Office Administrator. The ideal candidate will have strong organisational and communication skills, with the ability...

  • Customer Support Specialist

    7 days ago

    Singapore Tan Tock Seng Hospital Full time

    Job Overview:Tan Tock Seng Hospital seeks a skilled Customer Support Specialist to join our team. As a key member of our hospital's administrative staff, you will play a crucial role in ensuring seamless patient care and experience. Your exceptional communication skills and ability to handle multiple tasks with ease will be essential in providing top-notch...

  • Administrative Support Specialist

    2 weeks ago

    Singapore APICARE PAIN SPECIALIST PTE. LTD. Full time

    Role Overview:APICARE PAIN SPECIALIST PTE. LTD. is seeking a skilled Business Development Support to join our team. The successful candidate will provide administrative support to the business development team, assist in handling billing matters, and coordinate patient-related matters.Responsibilities:Provide administrative support to the business...

  • Customer Support Specialist

    2 weeks ago

    Singapore ALIGN RECRUITMENT PTE. LTD. Full time

    About the RoleThe successful candidate will have the opportunity to work with a talented team of professionals who are dedicated to providing exceptional customer service. As a customer support specialist, you will be responsible for responding to customer inquiries and resolving their issues in a timely and efficient manner.You will work closely with our...

  • Technical Customer Support Specialist

    1 week ago

    Singapore Halcyon Knights Full time

    Job OverviewHalcyon Knights is the leading APAC technology sales, IT and digital recruitment agency. Backed by Australia's largest publicly listed staffing services business, our team of 70 specialist recruiters are well equipped to champion your hiring and career success.About the RoleWe are looking for a Technical Customer Support Specialist to take on a...

  • Customer Support Specialist

    2 weeks ago

    Singapore SIEMENS HEALTHCARE PTE. LTD. Full time

    Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...

  • Customer Support Specialist

    5 days ago

    Singapore BHC CHICKEN PTE. LTD. Full time

    As a Customer Support Specialist with an IT background at our F&B store, you will serve as the primary point of contact for addressing customer inquiries, technical issues, and providing assistance related to our digital platforms and services. Your role will involve delivering exceptional customer service experiences while leveraging your technical...

  • Customer Support Specialist

    1 week ago

    Central Singapore Siemens Healthineers Full time

    Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...

  • Technical Support Specialist

    2 weeks ago

    Singapore This is an IT support group Full time

    **Job Description:**We are an IT support group seeking a highly skilled and dedicated individual to join our team as a Technical Support Specialist. In this role, you will be responsible for providing front-line technical support to customers via telephone and email.Key Responsibilities:Manage customer requests and enquiries in a professional and timely...

  • Customer Support Specialist

    2 weeks ago

    Singapore A&B Organisation Pte Ltd Full time

    As a Customer Support Specialist at A&B Organisation Pte Ltd, you will play a vital role in providing exceptional support to our clients. Your primary responsibility will be to collaborate with our Sales team on various projects and initiatives, streamlining HR operations and ensuring seamless communication.We are seeking a bright and open-minded individual...

Customer Support Specialist

2 weeks ago

Singapore MESH BIO PTE. LTD. Full time

About Us:
Mesh Bio is fast growing health technology startup at the forefront of transforming healthcare through predictive analytics and digital twins technology.

Our multidimensional health intelligence platform provides AI-powered clinical decision support, analytics, and automation solutions for healthcare providers to transform healthcare delivery with digital solutions.

We actively encourage diversity and personal excellence, and we want team members to thrive in their domains of professional expertise.

The Specialist (“Specialist”) is a key commercial position that is dedicated to delivering Mesh Bio’s healthcare software solutions to customers and partners. The Specialist is expected to work together with other company functions, including the Sales and the Product Management departments in meeting customers’ needs.
- Responsibilities and Duties
- Documenting and verifying Customer’s feedback/requirements
- Implement custom requirements for configurable products such as reporting templates, patient’s questionnaires, frontend UI and recommendations logic etc.
- Lead the testing and validation of custom requirements to ensure smooth deployment
- Handle customer feedbacks and funnelling them to help shape the product roadmap
- Assist the customer’s discovery process, helping to unearth the customer’s business objectives and current pain points and feedback to Product
- Propagate newly implement features to existing customers
- Help with custom requirements during new customer onboarding, when required
- Maintain internal SOPs and documentations
- Maintain the Customer's manual when required
- Contribute to the success of a rapidly changing and growing organization
- This position is required to work from Friday to Monday with Fridays and Mondays in person, in office.
- Qualifications
- Min Bachelor's in Life Science, Nursing or Biomedical Engineering
- 1-2 years prior experience in a customer-facing in a healthcare setting is preferred, able to handle and speak to professionals such as doctors and nurses
- Keen interest in HealthTech and comfortable in learning configurations in programming languages such as html, css, latex, python, bitbucket, semaphore
- Comfort with the testing, validation, and deployment cycle
- Comfort with collaboration, open communication, and reaching across functional borders
- Ability to multi-task and manage tasks with varying priorities
- Goal-oriented, resilient and able to complete difficult tasks

Personality requirements: Client-oriented, independent, and able to function in a dynamic startup environment.

Join us in shaping the future of healthcare through innovative technology