Medical Information Manager
2 weeks ago
**Primary Duties**:
- Develop and communicate appropriate, quality and timely responses to requests for medical information in APAC region, including China & India
- Develop and implement medical information support materials
- Report potential adverse events and product issues to appropriate teams
- Support management of medical information providers
- Support regional SMS activities as directed by Regional Head as required
**Responsibilities**
**70% of Time**:
Develop and communicate appropriate, quality and timely responses to Medical Information requests
- Internally or in collaboration with Medical Communications and Global Medical Teams, develop and communicate timely, accurate responses to unique and escalated inquires
- Develop medical information materials (e.g. Standard Response Letters, Frequently Asked Questions)
**30% of Time**:
Support management of medical information providers
- Manage compliant delivery of vendor services, including call center setup and implementation, ongoing training and reporting
**Education and Experience Requirements**:
- A medical or scientific degree is required
- >5 years of experience in the biopharmaceutical industry, preferably within a matrix structure is required
- >5 years of experience within medical affairs, clinical research, medical writing or PV/safety roles (e.g. Medical Information, Medical Communications, Pharmacovigilance/Safety)
- Experience managing projects is preferred
- Knowledge of medical information best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines is preferred.
- Knowledge and experience of best practices, legal and regulatory requirements, Medicine’s Australia Codes of conduct, Standard Operating Practices and guidelines of Australia Pharmaceutical Market is desirable.
**Key Skills, Abilities, and Competencies**:
- Focus on accountability and ownership
- Good written and verbal communication abilities, including scientific writing
- Strong scientific acumen
- Strong attention to detail
**Complexity and Problem Solving**:
- Development of Medical Information materials in alignment with Global Medical Team and regional requirements
**Locations**:
Singapore, Singapore
**Worker Type**:
Employee
**Worker Sub-Type**:
Regular
**Time Type**:
Full time
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